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Job description
Clinical Manager SRS – Franklin & Surrounding CountiesCompany: CareStar, Inc.Location: Franklin County, Ohio (and surrounding areas)Job Type: Full-Time | Remote with Field VisitsIndustry: Healthcare / Social Services / Case ManagementAbout the Opportunity at CareStarFounded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Clinical Manager to join our SRS Program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Clinical Manager, you will work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You'll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.Key Responsibilities• Adheres to the CareStar Rule in performance of job responsibilities.• Understands and complies with the CareStar Policies and Procedures.• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.• Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.• Directly supervises, manages and oversees a team of Clinical Supervisors, including hiring, firing and providing performance evaluations, and individual development goals and objectives.• Ensures new clinical employees and Clinical Supervisors receive the appropriate orientation.• Oversees high-risk situations or problematic cases; advises administration as appropriate.• Participates in quality improvement activities including, but not limited to, Quality Improvement Committee Meetings, project teams, and monitoring tasks.• Monitor clinical employees adherence to CareStar, program, and State performance standards and follow-up with individual or systemic problems as needed.• Assists with agency educational training and staff development.• Participates in public relations activities and provider education.• Identifies areas for policy and procedure development and assists with these as delegated.• Addresses consumer and agency concerns/complaints.• Responsible for ensuring all services are submitted to Finance for billing.• Attends all program, community, and State meetings and training sessions as requested.• Fulfills Clinical Supervisor role in his/her absence.• Serves on work groups, community groups, committees, or other task forces and attends meetings as requested.• Participates in sales presentations, RFPs, RFIs and other proposals.• Performs other projects and duties as assigned.Minimum Qualifications• Current/active license as a Licensed Social Worker, Licensed Independent Social Worker or Registered Nurse.• Must obtain their Certified Case Manager (CCM) within one year of being in the position.• Bachelor's Degree in business or a health-related field preferred.• At least 36 months of experience in a home and community-based services environment.• 24 months of experience in data analysis, data trending, accounting or financial analysis desirable.• Ability to supervise, instruct, counsel and evaluate a team.• Effective interpersonal skills with respect for others, including consumers, coworkers and other professionals within a diverse work environment.• Extensive knowledge of community resources.• Familiarity with quality improvement processes.• Knowledge of Medicare, Medicaid, insurance and waiver programs.• Effective oral and written communication skills with attention to detail in assessment and in documentation.• Excellent organizational practices with ability to multi-task.• Exercises independent judgment and decision-making, critical thinking and problem solving skills and takes initiative.• Demonstrates flexibility in relationship to job requirements.• Computer skills sufficient to enter and process consumer information, report preparation, analysis of trends and use CareStar's website and email, familiarity with suite of Microsoft Office programs.• Valid driver's license and car insurance as required by State law.Why Join CareStar?Competitive salary based on experience and educationComprehensive benefits: Medical, dental, vision, life insurance and disability401(k) with a generous company matchPaid time off + 10 paid holidaysEmployee Stock Ownership Plan (ESOP) – become a part-owner in the companySupportive, mission-driven culture focused on improving lives
Worksite address
columbus, OH, 43215, US
Who can apply
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