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Meritus Health

Clinical Nurse Manager | Med Surg

hagerstown, MD

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About this opportunity

Meritus Health lists this Clinical Nurse Manager | Med Surg opportunity in hagerstown, Maryland. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Salary Range : $99,403.20 USD to $149,094.40 USD

Locations

Showing 1 location

Meritus Medical Center

Hagerstown, MD 21742, USA

Pay or shift range: $99,403.20 USD to $149,094.40 USD

The posted range is the budgeted amount for this position. The actual rate of pay will be determined based on several factors, including your relevant experience, education, skills, internal equity, and alignment with Meritus Health’s compensation practices.

Description

Clinical Manager - 5 West: Med Surg

Monday - Friday | Days | Full Time

Meritus Health is seeking a dynamic and experienced Clinical Nurse Manager to lead 5 West, our General Medical/Surgical Unit . This is an opportunity to lead a dedicated nursing team caring for a diverse adult patient population with a broad range of acute medical and surgical needs.

As Clinical Manager, you will provide overall leadership, coordination, and operational oversight for the unit, with 24-hour accountability for clinical operations, staffing, quality, safety, team performance, and patient experience . You’ll work closely with nursing leadership, physicians, case management, and other interdisciplinary partners to promote excellent patient outcomes, efficient patient flow, and an engaged, high-performing team.

Minimum Qualifications:

Education: Bachelor of Science in Nursing (BSN) required; Master’s degree preferred

Experience: Minimum of 5 years of nursing experience in a related clinical setting

Prior nursing leadership or supervisory experience

Licensure & Certification: Current Registered Nurse (RN) license to practice in Maryland required

Professional certification in a clinical specialty or nursing leadership preferred

Skills & Abilities: Strong leadership, communication, and team-development skills

Ability to manage competing priorities in a fast-paced inpatient environment

Knowledge of medical/surgical nursing standards, regulatory requirements, and evidence-based practice

Ability to use quality, safety, staffing, and operational data to drive performance improvement

Strong organizational, problem-solving, and decision-making abilities

Ability to coach, develop, and hold team members accountable

Proficiency with computer systems and reporting tools

What You Will Do:

Provide overall leadership and accountability for 5 West General Medical/Surgical

Oversee daily clinical operations while maintaining 24-hour accountability for the unit

Manage staffing, scheduling, productivity, and resource allocation to support safe and effective patient care

Promote a culture focused on patient safety, clinical excellence, teamwork, and accountability

Monitor patient census, acuity, capacity, and throughput to support efficient patient flow

Lead quality, safety, and performance‑improvement initiatives

Ensure compliance with organizational policies, clinical standards, regulatory requirements, and accreditation standards

Partner with physicians, case management, pharmacy, rehabilitation services, and other interdisciplinary teams to coordinate patient care and discharge planning

Coach and develop team members through ongoing feedback, performance evaluations, and professional‑development planning

Support recruitment, onboarding, engagement, retention, and succession planning

Address patient and family concerns with professionalism, compassion, and timely follow‑through

Participate in budgeting, productivity management, and operational planning

Collaborate with nursing and hospital leadership on organization‑wide initiatives

What is the Job Really Like?

This is a highly visible leadership role where people, patient care, and operations come together every day .

You are accountable for the unit 24/7, even when you are not physically on‑site

No two days look exactly the same—patient volumes, acuity, discharges, admissions, and staffing needs can shift quickly

You’ll balance clinical quality, patient experience, staff engagement, productivity, and operational goals simultaneously

Staffing requires proactive planning, flexibility, and real‑time problem‑solving

A significant part of your role is developing people—coaching strong performers, supporting new team members, addressing performance concerns, and building future leaders

You’ll work closely with interdisciplinary partners to remove barriers to care and support timely, safe transitions for patientsYou’ll be expected to be visible and accessible to your team and understand what is happening on the unit

Difficult conversations and competing priorities are part of leadership, but so is the opportunity to directly influence team culture and the patient experience

Success requires both strong clinical credibility and effective people leadership

Work Environment and Demands:

Fast‑paced inpatient medical/surgical environment

Frequent walking, standing, and movement throughout the unit

High mental demands requiring sustained focus, prioritization, problem‑solving, and multitasking

Regular interaction with patients, families, physicians, nursing staff, and interdisciplinary partners

Combination of administrative responsibilities and active leadership presence on the unit

Flexibility to respond to urgent operational or staffing needs outside scheduled hours

Participation in hospital‑wide initiatives, committees, and nursing leadership activities

You’ll know you’re succeeding when:

Patients consistently receive safe, compassionate, high‑quality care

Quality, safety, and regulatory expectations are consistently met or exceeded

Your team feels supported, engaged, developed, and accountable

New team members are successfully onboarded and retained

Patient and family experiences reflect responsive, compassionate care

Staffing and scheduling effectively support patient needs and unit operations

Patient flow and interdisciplinary discharge planning are efficient and collaborative

Quality indicators demonstrate sustained improvement

Operational and budget goals are achieved

Challenges are identified early and addressed proactively

5 West is a collaborative, accountable, and high‑performing medical/surgical team where nurses want to work and patients receive exceptional care

Caring for Our Team We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long‑term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality‑driven closures, and are always Happy to Help.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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Worksite address

hagerstown, MD, 21749, US

Who can apply

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