About this opportunity
Lydia Home Association lists this Clinical Operations Assistant (Part-Time) opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Clinical Operations AssistantLydia Home Association is a non-profit child-welfare organization serving families in the Chicago area. Our Counseling Center is seeking an organized, detail-oriented Clinical Operations Assistant to manage our front-end client systems, billing infrastructure, and administrative compliance.This is a multifaceted, independent role perfect for a professional who enjoys technical problem-solving, compliance management, and setting up efficient systems. In this role, you will guide our transition to a new Electronic Health Record (EHR) system, coordinate new client intakes, and ensure our practice complies with required documents.Systems & Insurance Infrastructure (Initial & Ongoing Projects)EHR Implementation: Research, evaluate, and guide the selection and rollout of a new Electronic Health Record (EHR) platform.Provider Credentialing: Manage the onboarding and paneling for new therapists, coordinating with commercial insurance plans and Illinois Medicaid networks.Billing & Revenue Cycle ManagementClaims Submission: Submit billing claims to insurance companies and Medicaid.Denial & Problem Resolution: Monitor clearinghouse reports, troubleshoot rejected or denied claims, and resubmit for payment.Client Financials: Track client deductibles, copays, or sliding scale fees, and update internal financial spreadsheets.Client Intakes & Care CoordinationOversee Client Intake ProcessConduct Insurance Benefits VerificationCreate New Client FoldersCompliance & Record AuditingClient Folder Reviews: Monitor client records to verify that documentation is complete and in compliance with behavioral health quality standards.RequirementsMinimum of 2 years of administrative, billing, or coordinator experience in a behavioral health, medical, or child welfare clinic.Proven experience working with healthcare software; prior experience selecting or migrating an EHR system is a major plus.Clear understanding of behavioral health CPT codes, insurance claims submission, and provider paneling/credentialing.Excellent organizational skills with the ability to catch minor missing details in clinical files to protect funding and audit success.A desire to serve within a cohesive, mission-driven team.Salary Description $23.00 – $25.00/hr.
Worksite address
chicago, IL, 60601, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.