Job description
Job Title: Clinical Research Patient Phone Recruiter
Job Location: Remote, Nevada, USA
Job Location Type: Remote
Job Contract Type: Full-time
Job Seniority Level:
Work Schedule
Environmental Conditions
Job Description
Join Us as aClinical Research Patient Phone Recruiter– Make an Impact at the Forefront of Innovation
We're seeking a compassionate, detail-orientedClinical Research Patient Phone Recruiterto join our Clinical Research team.In this role,you'llserve as the first point of contact for prospective clinical trial patients, conducting phone-based pre-screening interviews,collectingand documenting medical information, assessing preliminary eligibility, and scheduling qualified patients for screening and consent appointments.
This role will have a particular focus on recruiting participants for obesity and weight-management clinical research studies. You'll engage with individuals who may have a wide range of experiences related to weight, metabolic health, and associated health conditions. The ability to approach these conversations with empathy, sensitivity, professionalism, and without judgment will be essential to creating a positive patient experience.
You'llplay an essential role in helping connect patients with research opportunities while ensuring medical information is collected accurately, confidentially, andin accordance withstudy protocols.
What You'll Do:
Conduct telephone pre-screening interviews with prospective clinical research participants that range from health volunteers to a wide variety of patient populations with a focus on obesity and weight-management clinical trials.
Collect, review, and accurately document medical history, current medications, health conditions, weight history, previous weight-management approaches and other study-specific eligibility information.
Assess patients against established study eligibility criteria using approved screening guidelines.
Schedule qualified patients for consent and screening visits with clinical teams.
Update andmaintainpatient records and eligibility status within clinical databases.
Coordinate daily recruiting activities, including outbound calls, inbound inquiries, voicemail management, and text communications.
Support patient outreach initiatives to increase enrollment in clinical research studies running in our Trialmed sites
Collaborate with research coordinators and clinical staff to ensure a seamless patient experience.
Who We're Looking For:
We'relooking for someone who is comfortable:
Discussingmedical history and sensitive health information with patients over the phone.
Having thoughtful, respectful conversations about weight, obesity, metabolic health, and related medical conditions while creating a welcoming and nonjudgmental experience.
Asking detailed health screening questions with professionalism, empathy, and confidentiality.
Accurately documenting patient responses whilemaintainingattention to detail.
Explaining clinical research opportunities in a clear and patient-friendly manner
Building rapport with prospective participants who may be hesitant or sensitive when discussing their health and weight-management experiences.
Education and Experience Requirements:
High school diploma or equivalent
6 months to 1 year of experience in Patient Recruitment or comparable experience in a call center or customer service environment.
Years of experiencerefersto typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the onlydeterminingfactor inestablishingthe job class or making employment selection decisions.
Knowledge, Skills, Abilities:
Strong customer service and telephone communication skills
Excellent verbal and written communication abilities
Ability to discuss sensitive health and weight-related topics with empathy, tact, and professionalism.
Strong organizational and time management skills.
Ability to prioritize multiple tasks in a fast-paced environment.
Proficiencywith Microsoft Office applications.
Ability to work independently while collaborating effectively within a team.
Working Environment:
Thermo Fisher Scientific values the health and wellbeing of our employees. Wesupport and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
Remote positionrequiringa dedicated home office, reliable internet connection, and the ability tomaintainpatient confidentiality.
Primarily sedentary workinvolvingextensive computer and telephone use.
Frequent interaction with patients and internal clinical teams via phone, email, and virtual collaboration tools.
Occasional travel may berequiredfor meetings, training, or business needs.
Occasional long hours,weekendand/or holidays
Why join us?
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence.You’llwork in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference.
Apply today to help us deliver tomorrow’s breakthroughs.
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Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.