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Job description
USA - California – Irvine
nUSA - California – San Diego
nUSA - California – Los Angeles
nFull time
nReq-50193
nMany structural heart patients suffer from heart failure with limited options. Our Implantable Heart Failure Management (IHFM) team is at the forefront of addressing these unmet patient needs through pioneering technology that enables early, targeted therapeutic intervention. Our innovative solutions are not just transforming patient care but also creating a unique and exciting environment for our team members. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.
nThe Clinical Specialist at IHFM plays a vital support role, reporting to and working under the direction of the Area Sales Manager (ASM). This position focuses on supporting Cardiologists, nurses, cath lab staff, and patients (both in clinics and at their homes) in the effective use of the Cordella PA Sensor System. The Clinical Specialist will engage in training, troubleshooting, data analysis, and field service activities in coordination with and under the guidance of the ASM. Strong communication and interpersonal skills are essential, as you will engage with physicians, hospital personnel, and patients daily. Collaboration with IHFM's internal team to problem-solve and enhance the customer experience is a key part of the role.
nLocation: This role will be based in Southern California.
nHow you will make an impact:
nnnAttend and support implant procedures inside and outside of the assigned territory.
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nnMaintain contact with customers to evaluate their clinical and educational needs.
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nnLead meetings with internal departments to find root-cause of field issues.
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nnLead meetings with sites (such as site initiation visits) inside and outside of the assigned territory.
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nnPerform on-site training for the physicians, heart failure staff, research staff and cath lab staff.
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nnPerform on-site field service activities and troubleshooting as needed.
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nnRepresent IHFM at conferences and symposiums.
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nnInitiate site contacts, providing technical and clinical support to customers and patients.
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nnCollaborate with other departments to establish priorities for the Company direction, new product development, and customer satisfaction.
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n nWhat you'll need (Required):
nnAssociate's Degree or equivalent in Nursing or related field, 5 years experience related to medical device, Cathlab, and/or clinical experience in an acute care environment required
n nWhat else we look for (Preferred):
nnnProven expertise in MS Office Suite
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nnGood written and verbal communication skills, presentation, and interpersonal relationship skills including consultative and relationship management skills
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nnGood problem-solving and critical thinking skills
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nnModerate knowledge and understanding of the following areas including valve crimping, case management, pre-case planning, post case management, Therapy Awareness Program management, and clinical education programs
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nnModerate understanding of cardiovascular anatomy, pathology and physiology relevant to EW medical products as it relates to the business
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nnModerate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
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nnSolid understanding of the clinical value of Edwards products, and ability to articulate values to customers
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nnAbility to develop and manage programs that are suited for local markets, including but not limited to: implanting physicians, referring physicians, fellows, Coordinators
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nnAbility to manage confidential information with discretion
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nnStrict attention to detail
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nnAbility to interact professionally with all organizational levels
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nnAbility to manage competing priorities in a fast paced environment
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nnMust be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects
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nnAbility to build productive internal/external working relationships
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nnAdhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
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n nAligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.
nFor California, the base pay range for this position is $85,000 - $100,000 (highly experienced).
nThe pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.
nEdwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.
nEdwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. Through breakthrough technologies, world-class evidence and partnerships with clinicians and healthcare stakeholders, our employees are inspired by our patient-focused culture to deliver life-changing innovations to those who need them most.
Worksite address
san diego, CA, 92189, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.