Clinical Staff Lead

Job description

Job Details: Job Location: Chesterton, IN 46304,

Summary/Objective

The Clinical Staff Lead assists NorthShore clinical staff and is responsible for assessing, planning, and supervising under the direction and guidance of the Regional Clinical Services Manager. The Clinical Staff Lead is an expert in their role and practices according to NorthShore polices.

Essential Functions

Provides coverage and support to clinical staff, as needed

Assists with training of newly hired staff

Facilitates quality control activities

Completes other tasks, as assigned by Regional Clinical Services Manager

Serves as the health center’s VFC liaison and point person

Monitors and ensures staff is following policies and procedures under the supervision of the Regional Clinical Services Manager

Supports management with compliances of HRSA and OSHA regulations

Maintains health center clinical inventory and replenishes as needed

Monitors daily work assignments, including staff lunches and break times, as directed by the Regional Clinical Services Manager

Assists with facilitating daily huddles in the absence of management, or as directed.

Performs all duties within your scope of practice

Serve as an EHR superuser and assists staff when applicable

Supervise staff in the absence or by the direction of the Regional Clinical Services Manager by providing leadership and direction to all clinical staff

Provide clear and constructive performance feedback to staff and share feedback with Regional Clinical Services Manager

Supports the Regional Clinical Services Manager with the introduction and monitoring of new processes and procedures for the department, when necessary.

Maintains HIPAA standards and confidentiality of protected health information.

*These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion.

Competencies

Planning and strategic foresight

Responsible Decision Making and Problem Solving

Integrity and accountability

Innovation and creativity

Adaptive and flexible

Leadership, teamwork, and conflict resolution

Professionalism and work ethic

Empathy

Work Environment

Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive.

Travel

Travel outside of Northshore locations will be rare for this position.

Qualifications

Required Role Qualifications

Minimum required education per state of Indiana/HRSA

Certified/Registered Medical Assistant, Licensed Practical Nurse, Advanced Practical Nurse or Registered Nurse licensing

Preferred Role Qualifications

Two years of experience working within a healthcare setting.

Bilingual preferred

Required experience (if any)

Required Skills

Ability to analyze situations and solve problems at strategic and tactical levels

Excellent interpersonal and customer service skills

Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies

Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors

Practiced at organization and planning

Employ Critical thinking and problem solving

Maintains composure and operates with emotional intelligence

Ethical reasoning and decision-making

Strong attention to detail

Receptive and responsive to feedback

Excellent verbal and written communication skills

Time management, prioritization, and sense of urgency

Proficient with Microsoft Office Suite or related software

Phlebotomy

Physical, Visual, and Audible Requirements

Physical RequirementsActivityOccasionally (1-33%)Frequently (34-66%)Continuously (67-100%)SittingXWalkingXStandingXBendingXSquatting/CrouchingXClimbingXKneelingXTwisting/TurningXHand dexterity/Fine Motor ManipulationXLifting 0 – 50lbsXLifting 50+lbsXCarrying 0 – 50lbsXCarrying 50+lbsXPushing 0 – 300lbsXVisual & Audible Requirements – Employee mark an “x” for “YES” or “NO”ActivityYesNoCan see without corrective eyewearCan differentiate colors/see color differences clearlyCan hear without hearing assistanceI acknowledge that I may be exposed to infectious and contagious diseases.I acknowledge that I may be in contact with patients under a wide variety of circumstances.I acknowledge that I may handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures.I acknowledge that I may occasionally be subject to irregular working hours.I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary.I acknowledge that I may occasionally be subject to irregular working hours.I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary.I acknowledge that I may be exposed to infectious and contagious diseases.*Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.

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Worksite address

chesterton, IN, 46304, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.