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UNC HEALTH

Clinical Support Tech II - Nephrology at Eastowne

chapel hill, NC

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Job description

Clinical Support Technician IIYour passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.The Nephrology at Eastowne for a Clinical Support Technician II (CST II) to join their team. The Clinical Support Technician II is a dual role of the Nursing Assistant II and the Health Unit Coordinator (clerical).This position requires both the Nursing Assistant I and Nursing Assistant II Certifications.Come join our growing team!Our mission is to improve the health and lives of patients with kidney disease, and ultimately to find cures for those diseases. Our integrated team of nephrologists, nurse practitioners, clinic nurses and CMAs, nurse coordinators, dialysis nurses, patient care and dialysis technicians, and renal dietitians provide care for patients with a variety of kidney diseases. We offer comprehensive clinical services that are professional and educational in a warm and friendly environment that nurtures relationships lasting a lifetime with our patients. We provide care for pediatric and adult patients, patients in need of a kidney transplant, and patients with specific conditions like anemia, acute kidney failure, chronic kidney disease, and hypertension. We also have combined clinics with other specialties to manage chronic and complex conditions like glomerular disease and kidney stones. We also provide cutting-edge research and innovative training programs in nephrology.Schedule and Location:Address: 100 Eastowne Drive, Chapel Hill, NC 27514Monday-Friday 8a-5pNo weekendsNo holidaysWhat we offer to eligible candidates:A commitment incentiveSummary:The Clinical Support Technician II is responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms, and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions. Performs patient care requiring clinical and procedural knowledge and skills requiring the use of sterile techniques, infusion monitoring, and medical equipment. Coordinates the flow of communications on the patient care unit. The Clinical Support Technician II may or may not be given a defined patient care assignment based on unit needs and the discretion of the manager/charge nurse. Tracks supply inventory, orders supplies and special items. Assists unit with clerical and administrative support including PI audits and data entry.Responsibilities:Assist physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.Critically review patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.Provide a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records. Perform routine quality assurance audits, safety checks, and inventory of supplies.Provide administrative and clerical support including PI audits and data entry.Provide clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.Provide direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measure and record vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage. Performs Oxygen room set-up and monitors oxygen flow-rate, performs oropharyngeal and nasopharyngeal suctioning, tracheostomy care, fecal impaction removal, sterile dressing change wound irrigation, IV fluid assembly and monitoring, IV site care and discontinue peripheral IV, ostomy irrigation and care, urinary catheterization and irrigation, performs established oral, nasogastric, gastrostomy tube feeding.Reinforce routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers.Education Requirements: High school diploma or GED required; higher-level degree may satisfy this requirement.Licensure/Certification Requirements: Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services Licensed as a Nursing Assistant II by the North Carolina Department of Health and Human Service Basic Life Support (BLS) certificationProfessional Experience Requirements: Requires one (1) year of clerical or customer service experience and three (3) months of nursing assistant experienceKnowledge/Skills/and Abilities Requirements: Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

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chapel hill, NC, 27514, US

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