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Job description
Department: CORP | IT Clinical Ancillary Systems
Location: Phoenix
Shift: Mon-Fri, Days, 8am-5pm
Category: Information Technology
Posting #:
Employee Type: Full-Time
Position Summary
Performs activities related to the design, build, implementation, and support for the clinical based applications. Provides general analysis of one or more applications and procedures within the healthcare setting. Performs work that tends to be of low to moderate technical and clinical complexity. Acts as a liaison between the Information Technology department and organizational units to tailor the Clinical System to meet the unique needs of the Hospital
Position Duties
Consistently Accountable Keeps commitments
Participates in implementation projects by completing all assigned project tasks
Consistently Self-Directed Confirms understanding of project needs and personal responsibilities
Communicates progress
Escalates when necessary
Identifies needs and participates in process improvement initiatives (e.g., rounding, committees)
Takes direction, works well individually and within a team
Consistently produces quality work product that is accurate, complete and detailed Performs basic design, configuration, testing, and implementation of clinical applications
Supports the clinical systems by responding to basic or low complexity incidents and requests
Participates in the help desk and after-hour call rotations
Troubleshoots, solves and documents incidents using the hospital ticketing system
Prepares support documentation, test plans, basic specifications, and task plans
Consistently demonstrates a collaborative communication style Oral and written communication is clear and concise
Interacts with customers in a courteous and professional manner
Maintains a pleasant and caring attitude
Represents IT positively to other parts of the organization
Is open to new ideas
Demonstrates basic positive listening skills
Performs miscellaneous job related duties as requested.
Phoenix Children's Mission, Vision, & Values
Mission
To advance hope, healing and the best healthcare for children and their families
Vision
Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
We realize this vision by:
Offering the most comprehensive care across ages, communities and specialties
Investing in innovative research, including emerging treatments, tools and technologies
Advancing education and training to shape the next generation of clinical leaders
Advocating for the health and well-being of children and families
Values
We place children and families at the center of all we do
We deliver exceptional care, every day and in every way
We collaborate with colleagues, partners and communities to amplify our impact
We set the standards of pediatric healthcare today, and innovate for the future
We are accountable for making the highest quality care accessible and affordable
Position Qualifications
Please review the following qualifications and specify whether you meet each of the requirements listed.
Education
1. High school diploma or equivalent Required Yes No
2. Bachelors degree in Healthcare or closely related field Preferred Yes No
Experience
1. Two (2) years of clinical or IT experience in a health care field Required Yes No
2. Experience with clinical systems like Lab, Radiology, Pharmacy, Surgery, EHR and PACS Preferred Yes No
3. Experience implementing or supporting a clinical-based information system Preferred Yes No
Special Skills
1. Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Required Yes No
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing - Occasionally
2. Physical Requirement - Feeling (sensing textures and temperatures) - Constantly
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Frequently
4. Physical Requirement - Hearing - Constantly
5. Physical Requirement - Pushing/pulling - Occasionally
6. Physical Requirement - Reaching - Occasionally
7. Physical Requirement - Sitting - Constantly
8. Physical Requirement - Standing - Frequently
9. Physical Requirement - Stooping/crouching/kneeling/crawling - Occasionally
10. Physical Requirement - Talking - Constantly
11. Physical Requirement - Tasting/smelling - Occasionally
12. Physical Requirement - Walking - Frequently
13. Physical Requirement - Near Vision - Frequently
14. Physical Requirement - Far Vision - Occasionally
15. Physical Requirement - Color Discrimination - Occasionally
16. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
17. Physical Requirement - Lift up to 35 pounds without assistance - Occasionally
18. Physical Requirement - Lift more than 35 pounds without assistance - Occasionally
19. Occupational Exposure/Risk Potential - Inside office environment - Applicable
20. Occupational Exposure/Risk Potential - Confined areas - Applicable
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.