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Child & Family Services, Inc.

Clinical Team Leader - In Home Therapy

hyannis, MA

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About this opportunity

Child & Family Services, Inc. lists this Clinical Team Leader - In Home Therapy opportunity in hyannis, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

The IHT Clinical Team Leader is a Master’s-level clinician who balances direct clinical care with high-level administrative support, clinical oversight assistance, and operational workflow management. The position consists of a 30-hour direct client caseload combined with 10 hours of dedicated administrative support to assist the Program Director; this split could change based on the needs of the program. This role bridges clinical expertise and administrative execution, helping manage referrals, audit documentation, mentor staff, maintain quality management standards, and assist with program leadership.

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Job Responsibilities & Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Maintain an active client caseload (30 hours/week) delivering home- and community-based clinical services in accordance with program standards

Complete timely, high-quality clinical documentation, including Comprehensive Assessments, CANS, Individualized Treatment Plans, and progress notes

Provide case coverage during employee transitions and extended staff absences as needed

Administrative & Operational Support (10 Hours)

Assist the Program Director with processing, screening, assigning, and tracking client referrals and waitlists in accordance with insurance specifications and agency guidelines

Oversee and monitor authorization tracking, billing units, utilization management, and documentation timelines across active client charts

Participate in internal chart auditing and quality management activities to ensure alignment with insurance, state, and agency compliance standards

In the absence of the Program Director, assist with necessary daily administrative operations to ensure uninterrupted service delivery

Clinical Guidance & Staff Support

Provide technical assistance and consultation to staff regarding medical necessity, psychiatric needs, and clinical documentation

Assist in evaluating high-risk situations, providing crisis guidance (e.g., crisis line support), and assisting staff with state-mandated filings (e.g., 51As)

Assist the Program Director with interviewing, onboarding, coaching, and training new clinical and support staff

Support staff in developing skills related to the wraparound philosophy, core elements of the practice profile, care planning teams, and culturally responsive care

Facilitate or participate in supervision of bachelor’s level team members, team meetings, and quality improvement meetings as requested. Including potential direct supervision of and responsibility for staff job performance

Travel Required

Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and training courses.

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Worksite address

hyannis, MA, 02601, US

Who can apply

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