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Job description
Category
Grand Traverse Mental Health Crisis and Access Center (GTMHCAC)
Description
CLINICAL THERAPIST - DAY SHIFT - GRAND TRAVERSE MENTAL HEALTH CRISIS AND ACCESS CENTER
This role centers on providing immediate, compassionate care and clinical support to individuals experiencing mental health crises. Working within Northern Lakes CMH Authority's 24/7 Crisis Walk-In Center and delivering mobile services in the community as appropriate, the Clinical Therapist will ensure timely assessment, stabilization, and linkage to ongoing services. The position also includes assuring the following functions are carried out: assessment, determining medical necessity for ongoing services, planning, linking, coordination, monitoring, brief solution focused therapy and advocacy. This position works with law enforcement to provide case consultations, crisis intervention, service coordination, and referrals/linkage to resources for individuals, who were identified as requiring mental health/ substance use-related supports. This position reports directly to the Grand Traverse Mental Health Crisis and Access Center supervisor and/or the director. This position has no direct supervisory responsibilities. To ensure 24/7 coverage, this position will require irregular hours including overnight shift work.
ESSENTIAL FUNCTIONS:
Provide essential access system functions for all populations including screening, eligibility determination, collection of relevant information for reporting and decision-making purposes, referrals, provision of relevant consumer information and provision of outreach services when necessary.
Obtain sufficient information from individuals requesting service to determine their apparent eligibility for service including demographics, clinical assessments and diagnosis, level of care determination and referrals.
Provide face to face clinical assessments (in person or virtual platform) of potential new consumers.
Provide new consumer initial orientation to CMH services including Person Centered Planning process.
Working knowledge of external agencies and providers and ability to assist requrestors of service in linking to other providers when there is a need. Follow up with individuals when appropriate.
Assure that consumers with Limited English Proficiency or other speical needs have available and receive appropriate assistance with respect to all CMHSP services, including access to and utilization of the PIHP grievance and appeals process.
May participate in interventions, assessments, and other aspects of crisis services during and after hours as necessary.
Screen and address within access service any barriers to service, including speech, language and cultural needs or issues.
Refer or assist individuals to take actions to resolve questions or concerns.
Provides direct and indirect services, including case consultation and coordination, advocacy, and referral.
Conduct emergency on-site assessments of clients to determine the need for inpatient psychiatric hospitalization. Provides mobile response to a variety of community settings upon law enforcement's request/referral, including home, businesses, shelters, etc.
Provides face-to-face crisis intervention to help de-escalate and/or stabilize individuals in crisis.
Participate actively in staff development activities including unit meetings, supervisory meetings, community meetings, applicable conferences, and review of current literature regarding services.
Work cooperatively with Law Enforcement, Primary Care Physicians, Local Department of Health and Human Services agencies, Schools, ISD, Substance Abuse and other providers to promote provision of quality community-based services.
Provides follow-up and support services to individuals to ensure their engagement in services.
Develops rapport and maintain strong working relationships with law enforcement and community stakeholders.
Assists with training implementation for internal and external partners as appropriate.
Tracks and collects data points, as identified.
Performs other duties as assigned.
QUALIFICATIONS: Credentialed by NLCMHA to provide services in this professional discipline.
LICENSING OR CERTIFICATIONS: Must have licensure with the State of Michigan as a licensed professional Preferred Licensed Masters Social Worker (LMSW)
Licensed Professional Counselor (LPC)
Psychologist
Considered Limited Licensed Masters Social Worker (LLMSW)
Limited Licensed Professional Counselor (LLPC)
Limited Licensed Psychologist
Must maintain licensure
EDUCATION & EXPERIENCE: Must have a Master's degree in Social Work, Psychology or Counseling from an accredited university
One (1) year experience in the mental health field with experience in working with individuals with severe and persistent mental illness and individuals with Developmental Disabilities
Demonstrated competency in the use of diagnostic skills to include the use of most current DSM
PAY: $71,663 - $81,663
BENEFITS: Medical Insurance (4 options)
Dental Insurance (2 options)
Vision Insurance (2 options)
Health Savings Account
Healthcare and dependent care flex spending account
MERS Retirement Plan (with Employer matching up to 5%)
Paid Time Off (18 days in 1st year)
Holidays (13 days)
Employee Assistance Program
Short Term Disability
Long Term Disability
Accidental Death & Dismemberment Insurance
WORKING CONDITIONS/PHYSICAL REQUIREMENTS: To ensure 24/7 coverage, this position will require irregular hours including overnight shift work.
This position may require travel by personal vehicle if an agency vehicle is not available.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occassionally: Lifting up to 25 lbs with or without assistance; stretching/reaching; exposure to blood borne pathogens and infectious disease; exposure to hazardous material; stooping (bend at waist)
Frequently: Hand/finger dexterity; talking in person; talking on the telephone; hearing in person; hearing on the telephone; vision for close work
NLCMHA EEO Statement
Northern Lakes CMH Authority is an equal opportunity employer and is committed to fostering a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Northern Lakes CMH Authority will provide reasonable accommodations to individuals with disabilities or based on sincerely held religious beliefs, in accordance with applicable laws. H iring decisions are based exclusively on merit, qualifications and business needs.
Full-Time/Part-Time
Full-Time
Shift
First
Number of Openings
New Hire Sign On Incentive
Pay Range
Staff VII
Number of Openings
1
Exempt/Non-Exempt
Exempt
Open Date
8/24/2026
Location
GTMHCAC-GT Mental Health Crisis & Access
About the Organization
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.
Worksite address
traverse city, MI, 49685, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.