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Job description
Director
Chick-fil-A | Cincinnati, OH Full-time | $27/hour (approx. $55,000-$74,000/year with overtime) | Closed Sundays
We're opening a brand-new Chick-fil-A, and you'd be on the founding team.
A great shift doesn't happen by accident. Somebody built it. We're looking for the person who owns what happens inside our four walls - the speed, the accuracy, the cleanliness, and the team that delivers all three.
You'd build those systems from scratch instead of inheriting someone else's. You'll help hire the opening team and set the standards on day one. Most operations leaders spend years fixing habits somebody else created. You get to skip that.
What you'll own
Shift execution
Run the floor during peak periods: staffing the right positions, spotting bottlenecks, keeping speed of service on target
Own drive-thru, kitchen, and front-counter performance against daily goals
Solve guest issues on the spot and follow up on the ones that need it
Food safety and quality
Own daily food safety standards, temp logs, and cleaning routines
Lead prep for health inspections and internal audits
Hold the line on product quality, especially when it's busy
Team development
Train, coach, and develop shift leaders and team members
Run onboarding so a new hire's first two weeks actually stick
Give real feedback, document it, and help people get better
Systems and cost control
Manage inventory, ordering, and waste
Build schedules that hit labor targets without burning people out
What we're looking for
You don't need a restaurant background or a degree. You need judgment, calm under pressure, and a genuine interest in helping people improve.
You stay steady when things get chaotic
You'd rather teach someone than do it yourself the second time
You're comfortable holding a standard, including with people you like
Available for closing shifts, including Saturdays
Experience that counts, even if it was never this job title: managing any team, retail or food service, coaching, teaching, military service, warehouse or logistics leadership, or running operations for anything with a lot of moving parts.
If you read this and thought I could do most of that, apply. We'd rather train the right person than hire the right résumé.
Pay and schedule
Up to $27 hourly per hour; approximately 45 hours per week, overtime at time-and-a-half
Paid training before we open
Closed Sundays. Always.
Health, dental, and vision; paid time off; 401(k) with match; free meals on shift
Scholarship opportunities and a path toward higher-level leadership
Always have mornings free. The job schedule is between 2pm-midnight.
Opening a restaurant is intense. The first few months are long, and we'd rather tell you now than after you say yes.
This restaurant is an independently owned and operated Chick-fil-A franchise and an equal opportunity employer.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
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Worksite address
cincinnati, OH, 45208, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.