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New York Sports Club

Closing Front Desk Supervisor: Member Experience Leader

village of larchmont, NY

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Job description

A leading fitness company in the Village of Larchmont is seeking a Front Desk Supervisor to enhance customer experiences and lead a team of Service & Sales Representatives. The ideal candidate will have 2–3 years of direct customer service experience and at least 1 year in a supervisory role. Responsibilities include managing team performance, promoting member engagement, and resolving customer issues swiftly. This full-time position includes weekends, guiding the team to ensure operational excellence and adherence to standards.

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