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Chick-fil-A

Closing Kitchen Lead: Growth, Coaching & Quality

snellville, GA

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Job description

Responsibilities:

- Set daily action plans and set ups in alignment with Quarterly Restaurant goals

- Execute Daily Shift Huddle

- Provide coaching and accountability for Team Leaders and Team Members

- Coordinate Training with Training Director

- Execute daily food safety & quality audits

At Chick-fil-A Centerville Hwy we create experiences worthy of a detour. A Manager/Shift Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Managers/Shift Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Manager/Shift Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Manager/Shift Leader lead by example and set the tone that others will follow.

Position Type:

Full-time and Part-time

Our Benefits Include:

A fun work environment where you can positively influence others

Flexible scheduling (and closed on Sundays)

Learning first-hand from an experienced Operator and Restaurant Leaders

Intentional growth and development to help you reach your professional goals

Scholarship opportunities

Competitive pay

Team Leader Responsibilities:

Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant

Offer immediate and respectful response to Guest's needs

Assist in training of new hires, set the tone for a shift, and act as a role model for our team

Be a friendly, encouraging team player

Open and/or close, lead shifts, key holder

Count drawers and finalize day

Excellent communication skills, both written and spoken

Qualifications and Requirements:

Smile

Create and Maintain Eye Contact

Speak Enthusiastically

Make Emotional Connections with Guests

Reliable transportation

Ability to work in a fast-paced environment

Strong people skills with a desire to serve Team Members

Strong commitment to superior customer service

Ability to manage Team Member behavioral and performance issues

Ability to work in a team environment with shared ownership and responsibility

Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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Worksite address

snellville, GA, 30278, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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