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HCA Healthcare

CMDB ITIL Process Analyst — ITSM Innovator

nashville, TN

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Job description

HCA Healthcare is seeking a Consulting CMDB ITIL Process Analyst to own, govern, and continuously improve ITIL processes, focusing on Configuration Management Database operations. You will collaborate with ITSM teams, hospitals, and vendors to ensure measurable value and operational excellence.

The role emphasizes process documentation, KPI monitoring, and training across departments, with a strong emphasis on governance and enterprise-wide communications.

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Worksite address

nashville, TN, 37247, US

Who can apply

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