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Job description
Help shape the next generation of co branded credit card experiences by modernizing a high impact platform that serves customers and partners at scale. You will turn complex needs into simple, reliable capabilities that elevate performance, resilience, and speed to market.
Job Summary
As a Co Branded Card Product Manager in our Co Branded Cards platform team , you drive discovery and delivery to modernize how we build credit card products and platform capabilities. You partner closely with design, data, and engineering teams to prioritize the roadmap and deliver iterative releases that improve scalability, reuse, availability, and overall quality. You translate customer and partner needs into clear requirements and measurable outcomes. Your work helps us deliver better experiences while strengthening platform safety, security, and compliance.
Job responsibilities
Engage customers and internal users to understand pain points, validate needs, and incorporate feedback into the roadmap
Co create and execute product vision, strategy, and roadmap aligned to business goals and market needs
Lead product discovery to define problems, evaluate options, and align on minimum viable releases
Define and refine requirements in an agile delivery model, partnering with delivery teams through build and release
Prioritize features and tradeoffs using customer impact, risk, and value to the business
Partner with engineering and design to define target state experiences, including journeys, wireframes, and mockups
Collaborate with external partners to define use cases and requirements, and serve as the primary point of contact for alignment
Drive end to end product delivery from ideation through launch, ensuring quality and readiness
Define and track key performance indicators to measure outcomes and guide continuous improvement
Partner with risk, legal, and controls teams to ensure regulatory compliance, security, and data protection expectations are met
Support go to market planning, including release coordination, positioning inputs, and enablement for stakeholders
Required qualifications, capabilities, and skills
Bachelor's degree in computer science or an equivalent engineering field
Nine or more years of product management experience, ideally in banking, financial services, financial technology, payments, or card platforms
Strong understanding of credit card and payment processing concepts, including card issuance and platform capabilities
Proven experience building digital products for web and mobile channels
Experience defining and delivering products using application programming interfaces and modern software architectures
Experience working in agile delivery teams and managing a prioritized product backlog
Demonstrated ability to lead and influence across a matrix organization without direct authority
Strong communication skills, able to explain complex topics to technical and non technical stakeholders
Customer centered mindset with a track record of improving user experience through iterative delivery
Strong analytical and problem solving skills, including using data to prioritize and make decisions
Working knowledge of security, risk, and regulatory expectations for financial products and data protection
Preferred qualifications, capabilities, and skills
Master of business administration or advanced master's degree
Experience modernizing platforms to improve scalability, reliability, reuse, and operational resilience
Experience with software as a service or platform as a service product delivery models
Experience with public cloud based product delivery and operating model changes
Comfort applying design thinking methods and telling the story of the target experience with artifacts such as wireframes
Experience partnering with external organizations to deliver joint roadmaps and shared outcomes
Experience defining service level objectives and operational metrics for platform availability and performance
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.