About this opportunity
SC&H Group lists this Co-Managed IT Services Delivery Manager opportunity in columbia, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
SC&H Group seeks a Co-Managed Services Manager to lead the Technology Advisory delivery team in Columbia, MD. The role focuses on running the co-managed help desk, balancing client expectations with contracted scope, and driving continuous improvement across people, processes, and technology.
You will own escalation, coach pod leads, and advance AI-assisted support, while delivering measurable SLA performance and client value in a hybrid environment.
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Worksite address
columbia, MD, 21046, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.