Job description
At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.
We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.
Job Summary
The COBRA Analyst will be responsible for overseeing all aspects of the COBRA client and member experience. This includes benefit elections, payments and reporting for COBRA, FMLA, retirees and LOA (company leave programs) participants. This position will be responsible for inbound & outbound calls from clients, members, third party affiliates as well as email and fax communications.Required Job Qualifications:
High school diploma or GED equivalent.
1 year of COBRA, FMLA, LOA and retiree administration/coordination experience.
Knowledgeable in handling various types of Federal, State andCompany leave programs.
Understanding of Administration System processes (premium administration, eligibility, claims, billing, commissions, reporting and premium administration).
Customer service experience in a professional setting
Knowledgeable in Microsoft Excel, Word and Outlook
Strong problem-solving ability
Must possess strong organizational skills that will allow for multi-tasking
Excellent interpersonal skills
Positive attitude and willingness to learn
Preferred Job Qualifications:
Bachelor’s degree preferred
PowerStepp
JD Edwards
In depth knowledge of COBRA laws, HIPAA portability and eligibility laws
Knowledge of Social Security & Medicare law
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
EEO Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Pay Transparency Statement:
At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
Min to Max Range:
$14.97 - $28.12Exact compensation may vary based on skills, experience, and location.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.