About this opportunity
ProspectBlue lists this Collections Analyst opportunity in richmond, va, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
ProspectBlue is working with a client in Richmond, VA to find a Collections Analyst! We're working with a well-established distribution company that's adding a Collections Analyst to its credit team. This is a good fit for someone who likes working accounts, solving problems, and partnering closely with sales.
What you'll do
Collect past due balances on assigned accounts and negotiate payment plans, keeping the sales team in the loop on accounts of concern
Follow up daily on open CODs
Handle calls and emails from branch staff and customers to take payments, answer billing questions, and resolve credit issues
Reconcile accounting records with customers
Review lien waivers for accurate legal language and tie them back to accounting records
Work with sales and the Senior Credit Analyst on large projects to assess and reduce risk
Issue demand letters on escalated accounts and decide when an account should go to outside collections
Help branches work through disputes
What you bring
Strong problem solving and sound judgment
A customer-first approach and clear communication
Comfort with high transaction volume, multiple priorities, and deadlines
Close attention to detail and the ability to reconcile accounting records
Basic negotiating skills
Basic proficiency with Excel and Word
A team-oriented working style
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.