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Mandarich Law Group, LLP

Collections Call Center Lead - Drive Results & Compliance

los angeles, CA

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Job description

Mandarich Law Group, LLP is seeking a Call Center Manager for the Woodland Hills, CA office. You will lead a team of collections specialists, drive performance against goals, and ensure regulatory compliance in day-to-day operations.

Candidates should have 3+ years of supervisory experience in collections or call centers, strong negotiation and communication skills, and the ability to coach staff. Spanish proficiency is a plus, not required.

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Worksite address

los angeles, CA, 90079, US

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