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Job description
We are looking for a Collections Clerk to join our team! You will be responsible for securing billing payments from your customers.
Prefer someone with extensive experience in collections and proficient in excel.
Responsibilities:
Find and inform customers about unpaid accounts
Receive and post payment to customer's account
Advise and follow-up with customers on unpaid accounts
Initiate repossession proceedings or disconnect service
Keep records and status of customer's account
High school diploma or equivalent.
2 years of experience in collections, billing, or accounts receivable (preferably in a service-based or waste management industry).
Strong communication, negotiation, and problem-solving skills.
Proficiency with Microsoft Office (Excel, Outlook) and accounting or billing software.
Ability to manage time effectively and handle high call volumes.
Qualifications: Previous experience in billing, customer service, or other related fields
Ability to build rapport with clients
Excellent written and verbal communication skills
Ability to prioritize and multitask
Key Responsibilities
Contact customers via phone, email, and mail regarding past-due invoices.
Negotiate and establish payment arrangements while maintaining a positive customer experience.
Document all collection activities and communications accurately in the system.
Collaborate with the billing and customer service teams to resolve billing discrepancies.
Escalate delinquent accounts to management when necessary for further action.
Monitor account status and generate aging reports as needed.
Ensure compliance with company policies..
Worksite address
corpus christi, TX, 78417, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.