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Job description
Description
SUMMARY: Responsible for tracking and collecting on various delinquent accounts in accordance with Bank policies and procedures.
ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to the following:
Contacting customers via phone or letter to inquire on past due accounts
Tracking and entering on various systems the status of delinquent accounts
Making payment arrangements with customers with past due accounts
Initiating any legal action necessary for the collection of a loan
Handling the required actions when loans are past due for a specified period of time (30 days, 60 days, 90 days, etc.)
Applying payments as needed to delinquent accounts
Working with insurance companies for claims when a vehicle is declared "totaled"
Handling voluntary and involuntary repossessions
Compiling a variety of reports, depending on the status of the unpaid loan
Collect and monitor all delinquent accounts for Line of Credit accounts and Credit Card accounts
Work with tellers to resolve missing loan payment made by customer at branch, take corrective action to apply to account
Work with appropriate parties when a Bankruptcy notice is received
Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money laundering procedures. Maintain compliance with all appropriate rules and regulations.
Regular, predictable attendance is an essential requirement of this position
EDUCATION and/or EXPERIENCE:
High School diploma or General Education degree (GED)
A minimum of two (2) years collections and/or loan related experience
Knowledge of Word, Excel, Internet navigation/research, and Outlook is expected
Ability to clearly and effectively communicate both verbally and in writing
E-Verify is used to confirm the identity and employment eligibility of all newly hired employees.
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
Qualifications
Education
High School (required)
Skills
Collections (preferred)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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Who can apply
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