About this opportunity
CFS lists this Collections Specialist/AR opportunity in elkhart, Indiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Collections Specialist / Credit Analyst
Location: Elkhart, IN.
Schedule: Monday-Friday
About the Opportunity
Our client is seeking a Collections Specialist / Credit Analyst to join their credit team. This role is ideal for someone who enjoys building relationships, is comfortable handling challenging conversations, and can confidently follow up with customers regarding outstanding balances.
The primary focus of this position is proactive collections through phone outreach. While administrative tasks such as sending statements and invoices are part of the role, the top priority is contacting customers to secure payment and resolve aging receivables.
Key Responsibilities
Contact customers by phone regarding past-due balances and payment status
Follow up on outstanding invoices and secure payment commitments
Review aging reports and prioritize collection efforts
Document customer conversations, payment arrangements, and account activity within company systems
Send invoices, statements, and late payment notices as needed
Partner with internal sales teams when accounts require additional follow-up
Assist with credit-related requests, including new credit applications and customer refund requests
Research and resolve customer billing or payment discrepancies
Maintain detailed and accurate account records
Qualifications
Previous collections, accounts receivable, credit, or customer service experience preferred
Strong communication skills with the confidence to make outbound collection calls
Ability to navigate difficult conversations professionally and effectively
Strong organizational and follow-up skills
Ability to read, understand, and discuss invoice details with customers
Basic to intermediate Excel skills, including experience with formulas, pivot tables, or VLOOKUPs preferred
Experience with ERP systems, Microsoft 365 applications, or customer account management systems is a plus
Ideal Candidate
Outgoing and comfortable speaking with customers throughout the day
Persistent but professional when collecting outstanding balances
Positive attitude and strong customer service mindset
Detail-oriented and highly organized
Able to manage multiple accounts and priorities simultaneously
Previous collections or accounts receivable experience strongly preferred
#INSEP2026
Click here to apply online
Worksite address
elkhart, IN, 46516, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.