About this opportunity
Addison Group lists this Collections Specialist opportunity in houston, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Collections Specialist
We are seeking a driven Collections Specialist to join our finance team in Northwest Houston. This role is responsible for managing outstanding customer balances, ensuring timely payment of invoices, and maintaining strong relationships with commercial clients. The ideal candidate has experience in collections and accounts receivable, is comfortable working in a high-volume environment, and has experience with SAP or similar ERP systems.
Key Responsibilities
Collections & Account Management
Manage a portfolio of customer accounts and follow up on past-due invoices
Contact customers via phone and email to secure payment and resolve outstanding balances
Maintain professional relationships while enforcing company payment terms
Document all collection activity and customer communications in SAP or internal systems
Accounts Receivable Monitoring
Review AR aging reports to identify delinquent accounts
Prioritize collection efforts based on aging and risk level
Escalate unresolved accounts and recommend next steps as needed
Payment Research & Reconciliation
Investigate short payments, unapplied cash, and billing discrepancies
Partner with accounting to ensure accurate application of customer payments
Perform account reconciliations and resolve account variances
Dispute Resolution
Collaborate with billing, sales, and operations teams to resolve invoice disputes
Ensure timely resolution of issues that may delay payment
Track and document dispute status through resolution
Reporting & Administrative Support
Provide updates on collection efforts and account status
Support month-end close activities related to accounts receivable
Maintain organized records of customer communications and payment activity
Identify opportunities to improve collections processes and efficiency
Qualifications
2+ years of collections or accounts receivable experience preferred
Experience working with SAP or similar ERP systems preferred
Strong Excel skills (data entry, basic formulas; pivot tables a plus)
Excellent communication, negotiation, and customer service skills
High attention to detail and strong organizational abilities
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
How to Apply
If you are an experienced Collections Specialist seeking an opportunity in Northwest Houston with a collaborative and growing team, we encourage you to apply.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Worksite address
houston, TX, 77001, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.