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Job description
Collections SpecialistWe are seeking a customer-focused Collections Specialist to join a well-known manufacturer in Byron Center, MI. The ideal candidate will be responsible for managing outstanding accounts through proactive phone calls and email follow-up while maintaining strong client and vendor relationships. This role requires excellent communication skills, professionalism, and a commitment to providing outstanding customer service while ensuring timely payment of outstanding balances.Key ResponsibilitiesContact customers regarding past-due invoices through phone calls and email correspondence.Manage collection efforts while maintaining positive customer relationships.Follow up on outstanding balances and negotiate payment arrangements when appropriate.Research and resolve billing discrepancies, payment issues, and account disputes.Communicate with vendors, customers, and internal departments to ensure timely resolution of account concerns.Document collection activities, conversations, and payment commitments accurately.Monitor accounts receivable aging reports and prioritize collection efforts.Process and apply customer payments as needed.Provide exceptional customer service while balancing collection goals.Assist with account reconciliations and reporting activities.
Worksite address
byron center, MI, 49315, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.