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Job description
Collections SpecialistWe are looking for a detail-oriented Collections Specialist to join our team. This contract opportunity has the potential to become permanent and is ideal for someone who can manage commercial accounts while maintaining a clear and effective approach to customer communication. The person in this role will help improve cash flow, resolve outstanding balances, and support billing and collection activities through consistent follow-up and accurate documentation.Responsibilities:• Manage outreach to commercial and consumer customers regarding overdue balances and payment commitments.• Review account status, investigate past-due invoices, and take appropriate action to move accounts toward resolution.• Work closely with billing and internal teams to address disputes, clarify charges, and remove barriers to payment.• Maintain accurate records of collection activity, customer conversations, and repayment arrangements in company systems.• Monitor aging reports and prioritize accounts based on risk, balance, and collection timelines.• Negotiate practical payment solutions while preserving positive customer and client relationships.• Escalate complex or unresolved accounts according to established credit and collections procedures
Worksite address
greensboro, NC, 27401, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.