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Job description
Collections SpecialistWe are looking for a Collections Specialist to join our team in Metairie, Louisiana in a contract capacity with the potential for a long-term opportunity. This position focuses on managing both commercial and consumer accounts, maintaining consistent communication with customers, and helping reduce outstanding balances through consistent and timely follow-up. The ideal candidate is organized, attentive to detail, and comfortable working with billing and collection activities while using Excel to track account status and support reporting.Responsibilities:• Contact commercial and consumer customers to follow up on overdue balances and secure payment commitments• Review account histories, billing details, and payment activity to identify collection issues and determine next steps• Maintain accurate records of collection efforts, customer conversations, disputes, and payment arrangements• Work closely with internal teams to resolve billing discrepancies that may delay account payment• Monitor assigned accounts and prioritize collection activities to improve recovery results• Prepare and update spreadsheets and account reports in Microsoft Excel to track aging and collection performance• Apply collection procedures consistently while delivering attentive customer service during all interactions
Worksite address
metairie, LA, 70006, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.