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Ok Carz

Collections Specialist

lakeland, FL

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Job description

Collections SpecialistSeeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 monthly training bonus potential for the first 60 days. You can earn up to $ monthly bonus.Responsibilities:Provide excellent customer service while meeting collection goalsManage a daily call queue.Takes payments and assists management with requests for due date/deferments.Light skip tracing on accountsIdentifies and recommends accounts for repossession.Performs other essential functions as assigned.Minimum qualifications:Strong negotiation skills with proven ability to effectively handle difficult customers.Ability to work in a fast-paced environment.Able to adapt to change.Problem solving drive for results.Basic computer skills with the ability to type 30 wpm.Flexibility to work scheduled hours between 8:00 am - 6:00 pm Monday- Friday.Microsoft Excel: 1 year (Preferred)Customer service: 1 year (Preferred)Reliable transportation to Lakeland Fl 33805 or plan to relocate before starting (Required)Benefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offVision insuranceMid Finance Florida is an equal opportunity employer and a drug free work environment.

Worksite address

lakeland, FL, 33805, US

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