About this opportunity
Robert Half lists this Collections Specialist Job in Pasadena, CA | Robert Half opportunity in pasadena, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Collections SpecialistCollections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment!Collections Outreach:• Contact customers with overdue payments through various channels such as phone calls, emails, and letters.• Implement effective collection strategies to recover outstanding balances.Negotiation and Resolution:• Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.• Resolve disputes and address customer inquiries related to overdue payments.Payment Reconciliation:• Reconcile customer payments with outstanding balances.• Ensure accuracy in recording and tracking payments received.Documentation and Record Keeping:• Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.• Document any agreements made with customers regarding payment plans.Reporting and Analysis:• Generate and analyze reports on accounts receivable aging and collection performance.• Provide insights into trends, challenges, and potential areas for improvement.Credit Risk Assessment:• Assess the creditworthiness of customers and recommend appropriate credit limits.
Worksite address
pasadena, CA, 91106, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.