About this opportunity
CFS lists this Collections Specialist opportunity in uniontown, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Collections Specialist
Position Overview: The Business to Business Collections Specialist is responsible for managing accounts receivable, maintaining positive client relationships, and ensuring timely payment of outstanding invoices. This role requires a balance of professionalism, persistence, and customer service, with a focus on resolving payment issues while preserving strong business partnerships.
This position is ideal for someone who is detail oriented, confident in communication, and comfortable navigating financial conversations with corporate clients.
Salary: $41,600 - $52,000
Key Responsibilities
Manage a portfolio of business accounts and monitor outstanding balances
Contact clients regarding past due invoices through phone, email, and written communication
Investigate and resolve billing discrepancies, short pays, and disputed charges
Negotiate payment arrangements when necessary while adhering to company policies
Prepare aging reports, account summaries, and collection status updates for management
Recommend accounts for escalation, credit hold, or third party collections when appropriate
Ensure compliance with company procedures and applicable regulations
Build and maintain positive, professional relationships with client contacts
Qualifications
Experience in B2B collections, accounts receivable, or related financial roles preferred
Strong communication and negotiation skills
Ability to handle difficult conversations with professionalism and tact
High attention to detail and strong organizational skills
Proficiency with accounting software, ERP systems, and Microsoft Office
Ability to analyze account data and identify payment trends or issues
Preferred Traits
Comfortable balancing firmness with customer service
Problem solver who can navigate complex billing situations
Team oriented mindset with a willingness to collaborate across departments
Worksite address
uniontown, OH, 44685, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.