About this opportunity
Accendra Health lists this Collector, Associate opportunity in columbia, South Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Remote - US
Full time
REQ_26_70660
At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.
With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.
The anticipated salary range for this position is $20.00 hourly.
POSITION SUMMARY:
The representative is to service the needs of our customers by accurately billing customer accounts, assuring timely remittance, and taking immediate action on issues that involve account integrity. The representative will also follow-up with payers to facilitate uninterrupted cash flow.
ESSENTIAL TASKS:
Must possess excellent communication skills and the ability to practice proper phone and email etiquette,
Skilled in answering a telephone in a pleasant and helpful manner.
Ability to read, understand and follow oral and written instructions.
Answers questions from customers, clerical staff, and insurance companies.
Identifies and resolves patient billing complaints.
Handles customer collection calls.
Familiar with medical terminology and insurances HCPC/ICD-9 codes,
Documents activities in ERP system in an efficient accurate and timely manner.
Ensures the billing activity is handled correctly.
Ability to evaluate and secure the needed Rx’s, PA’s and medical justification to facilitate payment of claims for initial and review/appeals payments.
Ability to edit and resubmit claims for payment.
Prepares and reviews clean claims for submission to various insurances either electronically or y paper.
Working knowledge of Microsoft Office, particularly Word and Outlook.
Provide feedback to Group Team Lead regarding issues regarding accounts.
Conducts routine tasks as directed; works under clearly defined guidelines.
Contributes to specific objectives and outcomes as directed.
Teammate Benefits
As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness.
Our benefits program includes:
Medical, dental, and vision care coverage
Paid time off plan
401(k) Plan
Flexible Spending Accounts
Basic life insurance
Short-and long-term disability coverage
Accident insurance
Teammate Assistance Program
Paid parental leave
Domestic partner benefits
Mental, physical, and financial well-being programs
Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.
With more than 6,000 teammates across a nationwide network of over 250 service locations across our Apria and Byram Healthcare brands, we have the reach and expertise to make home-based care work better for everyone.
If you’re interested in meaningful work with impact, explore our career opportunities ─ from remote-friendly to hybrid and in-person roles ─ and join us in our purpose of Bringing Care To Life™.
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Worksite address
columbia, SC, 29228, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.