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Brown's Ford of Amsterdam, Inc

Collision Center Receptionist

amsterdam, NY

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Job description

Collision Center ReceptionistWe are looking for a friendly, organized, and customer-focused Collision Center Receptionist to join our team! In this role, you will be one of the first points of contact for customers and will help keep the repair process running smoothly from start to finish.We Offer:Competitive pay: $18-$20/hourHealth, dental, and vision insuranceLife insurancePaid vacationSick and personal days401(k) with employer matchResponsibilities:Greet customers and provide a welcoming experienceAnswer and direct incoming phone callsSchedule and coordinate repair appointmentsAssist customers with vehicle rentals throughout the repair processFile and process customer billing and paperworkCommunicate with vehicle owners, insurance companies, and collision center staffProvide updates and support to customers throughout the repair processRequirements:Valid New York State driver's licenseBasic computer skills and willingness to learn new programsAbility to work in a fast-paced environmentExcellent communication and customer service skillsPositive, friendly attitudeStrong organizational skills and attention to detailEqual Opportunity Employer StatementWe are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, sexual orientation, or gender identity. We are committed to a diverse and inclusive workplace for all team members.

Worksite address

amsterdam, NY, 12010, US

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