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Job description
About Us
Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.
At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Overview
Group 1 Toyota Fort Bend is growing and looking to add an experienced Collision Estimator to support our fast-paced, high-volume collision center.
The ideal candidate will bring strong estimating experience, insurance coordination knowledge, and a customer-focused approach to delivering a high-quality repair experience.
Responsibilities
Greets customers upon arrival as well as communicate with them on the telephone providing information, scheduling appointments and collecting customer vehicle information.
Builds and maintains strong relationships with customers, insurance companies and co-workers.
Listens to customer requests and completes a proper, clear explanation on the work order.
Thoroughly checks the customers' vehicles to determine all damage to the vehicle include structural, exterior and interior damage, overall body and mechanical issues.
Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle as well as the estimate for the salvage value of the total vehicle.
Review with the customer the cost effectiveness of repair versus replacement of parts.
Determine costs associated with repainting or other applicable customizing that may be required.
Proper completion of insurance claim forms to indicate repair or replacement cost estimates and specific recommendations.
Other duties may be assigned by management
Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
Qualifications Minimum 3 years of recent Collision Estimator experience is required
Must have current CSI reporting documents
DRP (Direct Repair Program) Experience
Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word
Ability to work independently and be self-motivated
Valid driver license in the state that you will work and a good driving record
Great attitude with high-energy personality
Excellent customer service skills
Professional appearance and work ethic
Ability to work well in a process driven environment
Outstanding communication skills in both verbal and written
In addition to competitive pay, we offer our associates the following benefits: Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment with job training, provided equipment, and advancement opportunities
Market-leading pay based on experience plus bonuses
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.
Worksite address
richmond, TX, 77406, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.