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Job description
Commercial Service Account ManagerCarrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do.As a Commercial Service Account Manager, you will be responsible for growing Carrier Commercial Service by identifying, developing, and advancing opportunities across service agreements, repairs, modernizations, controls, digital solutions, rentals, and other lifecycle-based offerings. This role is ideal for a high-energy, customer-focused sales professional with strong knowledge of commercial HVAC equipment and systems, the ability to understand customer business priorities, and the discipline to convert technical needs into measurable business outcomes.The successful candidate will build trusted advisor relationships with customers by helping them optimize the performance, reliability, sustainability, and lifecycle value of their building assets. This individual will connect Carrier services and solutions to outcomes that support capital renewal planning, reduce operating expenses, improve equipment uptime, and minimize operational risk.This role will predominantly be out in the field with customers and based in either South Alabama or the Florida Panhandle. This candidate will be responsible for the South Alabama and Florida Panhandle Market and support customers and growth in the defined territories in Alabama and Florida.This Role Offers:Lucrative Earnings & Vehicle Program: Lucrative commission plan paired with a company car program (stipend/mileage reimbursement or dedicated vehicle).Comprehensive Support & Training: Access specialized technical sales training and dedicated lead generation programs to drive both new acquisitions and account growth.Global OEM Backing: The strength and resources of an industry-leading global OEM, paired with an experienced local support team.Career Advancement: Structured development paths built to advance your career into leadership or other business areasKey Responsibilities:Strategic Account Planning & Growth: Develop territory plans, expand relationships with new and existing clients, and present at customer seminars to generate high-value opportunities.Pipeline & CRM Management: Track all sales activities, prioritize high-impact leads, and accurately manage your pipeline within the CRM to consistently hit annual targets.Consultative Closing & Renewals: Assess customer buying stages to deliver tailored proposals, secure timely bookings, and negotiate service agreement renewals.Job Responsibilities:Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)Create and maintain Sales Territory and Account plans where necessaryPresent at customer seminars to develop new and existing customer relationships and opportunitiesPromote Carrier value proposition linking customer objectives to Carrier solutionsUtilize CRM to manage customer interactions, activities, and opportunity pipelineExperienced seller in attracting new customers as well as building share value with existing customersAbility to seek out and access new service agreement opportunities both with existing customers and new prospect customersAbility to seek out or respond to repair opportunitiesEstablishing and building credibility with knowledge of Carrier products/solutionsStrong ability to develop and sustain customer relationshipsClearly articulate the value of Carrier's value offerings and how they map to the customers' needsAbility to detect the Customer's buying stage and adjust selling accordinglyEffective presentation and communication skillsPrioritize on best opportunitiesResponding to the customer requirements in a timely mannerGaining the booking/order in a timely mannerAbility to consistently achieve sales metrics and Annual TargetsTo effectively negotiate service agreement renewals when requiredRequired Qualifications:High School Diploma or GED.3+ years of commercial HVAC sales or industrial sales, commercial HVAC service contractor experience, technical sales, sales engineering, or account management experience in HVAC, building systems, mechanical services, controls, or energy serviceAbility to lift/carry 20 lbs., climb ladders/stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required.Valid driver's license and ability to meet company driving requirements, where applicable.Preferred Qualifications:Bachelor's degree in Business, Engineering, Construction Management, Facilities Management, or a related field.Demonstrated success selling directly to end-user customers in commercial HVAC, mechanical services, controls, building technologies, facilities, energy services, or related technical environments.Experience selling service agreements, planned maintenance, repairs, modernization projects, controls, digital offerings, or lifecycle solutions tied to operational and financial outcomes.Ability to create trusted advisor relationships with customers by understanding business objectives, facility priorities, asset conditions, budget drivers, and risk factors.Sales at Carrier:Lucrative Commission Plan Structure with unlimited potentialCompany Car Program including monthly stipend and mileage reimbursement or company vehicle programTechnical Sales Training ProgramsLead Generation Programs focused on identifying and supporting sellers in customer engagements and expanded selling opportunitiesBalance of Account Management and New Customer EngagementStrength of an experienced local team backed by the resources of a global leader and Original Equipment Manufacturer (OEM)Development path for Sellers to skyrocket their career into other areas with the businessPay Range:The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.Other Compensation:This position may be entitled to short-term cash incentives, subject to plan requirements.Benefits:Employees are eligible for benefits, including:Health Care Benefits: Medical, Dental, Vision; Wellness incentivesRetirement BenefitsTime off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacationDisability: Short-term and long-term disabilityLife Insurance and Accidental Death and DismembermentTax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending AccountTuition Assistance
Worksite address
pelham, AL, 35124, US
Who can apply
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