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Job description
Overview
nResponsible for managing and performing a variety of functions to meet the Commercial Banking needs of business customers; achieve customer service goals: comply with operating policies and procedures; communicate with appropriate personnel; respond to inquiries or requests for information; maintain appropriate records and providing assigned reports; provide guidance, mentoring, and on-the-job training and management to assigned staff. Lead and supervise the Commercial Banking Administrative team with their support of the Commercial Lending team.
nResponsibilities
nnnDirectly supervise assigned personnel as follows:
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nnDirectly oversee the outcomes and contributions of a team of individuals.
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nnPromote a positive and welcoming organizational culture that aligns with the company’s values.
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nnHolds team members accountable to meet standards of excellence in performing their responsibilities and supporting the company’s mission, vision and values.
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nnCoach and develop team members to reach their full potential, achieve their goals, and advance in their careers.
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nnnAssist in the selection of new personnel as appropriate.
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nnMake provisions for the proper orientation and training of new personnel.
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nnReview employee performance throughout the introductory period and on a regularly scheduled basis thereafter.
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nnOrganize, schedule, and distribute work among assigned personnel.
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nnManage resources to ensure the team has the equipment needed to perform tasks; actively seek opportunities to coordinate with other departments to improve operations, service, and technology to meet the Company’s objectives
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nnKeep personnel informed of pertinent policies and procedures affecting the department and/or their jobs.
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nnAdministers personnel policies and procedures as established by Company policy.
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nnPerform a variety of duties to meet the commercial service needs of business customers as follows:
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nnMaintain a thorough knowledge of the features and benefits of all bank commercial products and services to ascertain customer needs and ensure timely service.
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nnCoordinate loan closings and act as liaison with closing attorneys and lenders and ensure that all necessary fees are collected and documents are obtained.
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nnElectronically file documents into the imaged folders, prepare loan cover sheets to assist with the image processing and archiving.
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nnPrepare new or renewed loan and collateral documents per requests and approvals from lender and/or loan committees.
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nnProcess loan disbursement, pay downs, and miscellaneous internal transfers to new and existing loan via on-line batches for Commercial Operations team.
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nnUpon request, prepare and submit information for outgoing wire transfers for customers, following established procedures.
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nnPrepare Loan documents as requested using internal documentation systems
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nnMaintain a working knowledge of bank operating policies and procedures which impact commercial services.
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nnEnsure that procedures are followed.
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nnManage commercial loan closing processes.
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nnComply with established operating policies and procedures to maintain adequate controls and to support the Company’s adherence to outside regulatory requirements.
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nnCooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Company's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Equal Credit Opportunity Act, etc.
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nnCommunicate with management and staff personnel to integrate goals and activities.
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nnMaintain appropriate records and provides assigned reports.
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nnContribute to special initiatives and ad hoc assignments that support evolving business needs and personal professional development
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n nQualifications
nnnHigh School diploma or GED
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nnA minimum of 5-10 years’ experience in commercial lending administration.
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nnParalegal or college degree preferred.
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nnSupervisory experience is preferred.
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nnProficient interpersonal relations, communicative, and sales skills.
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nnProficient PC skills; strong Microsoft Office skills including Excel, Word, PowerPoint, and Outlook.
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nnAbility to plan and organize appropriately; administer and prioritize; monitor and evaluate the workflow of projects and activities.
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n nBenefits
nnnMedical
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nnDental
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nnVision
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nn401(k) Match
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nnProfit Sharing
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nnPaid Time Off
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nn11 Holidays
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nnTuition Reimbursement
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nnFree Parking throughout Tompkins Community Bank
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nnEmployee Referrals
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n nEEO Statement
nTompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law.
nFor more information, please click here (
n#communitybank
nPay Range
nUSD $0.00 - USD $0.00 /Hr.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.