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Job description
Account ManagerHUB International is seeking to add an Account Manager to their Commercial Lines team! The Commercial Lines Account Manager will provide administrative and professional support to commercial lines clients and HUB associates, with a focus on excellent customer service and teamwork.HUB International is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 21,000 employees in 700+ offices located throughout North America, HUB's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:Competitive salaries and benefits offeringsMedical/dental/vision insurance and voluntary insurance optionsHealth Savings Account funding401k matching programCompany paid Life and Short-Term Disability PlansSupplemental Life and Long-Term Disability OptionsComprehensive Wellness ProgramPaid Parental LeaveGenerous PTO Package - Vacation, Holiday, Sick, and Personal Time OffGreat work/life balance, because that's important for all of us!Focus on creating a meaningful environment through employee engagement eventsThe ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!Growth potential - HUB is constantly growing and so can your career!A rewarding career that helps local businesses in the communityStrong community support and involvement through HUB GivesEssential duties and responsibilities include:Communicate with HUB associates, clients and carriers via phone and email to provide answers to questions or concerns relevant to commercial lines policies and productsRun Motor Vehicle Reports and accurately advise clients if employees are eligible driversSort, Scan and process all new mail itemsDeliver policies in a timely manner and in the format in which the Client Manager advisesRequest, process and handle mid-term change requestsProperly document all communication and activity with HUB associates, clients and carriers to maintain compliance and organizationCoordinate policy expirations with HUB associates to obtain and process renewal informationCreate new and renewal certificates of insurance templates in CSR24, ensuring accuracy of policy detail and attachmentsProcess complex certificates of insurance and contract reviewsProcess policies, cancellations and endorsements timely and accuratelyPrepare and update renewal proposals and summariesComplete policy application detail for newly bound policies into EpicFollow up on cancellations and billing issues by effectively communicating with client and carrierAssist with claim reporting and follow upPursue and maintain professional insurance designations as recommended by HUB InternationalPerform all other duties as assigned by Commercial Client Specialist Supervisor and/or Commercial Lines Operations ManagerThe essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.Requirements include:Prior working experience in the insurance industry or knowledge of commercial insurance and products is highly preferredOhio Property and Casualty licensure is required, or needs to be obtained within 90 days of employmentProfessional designations are preferredCollege degree preferred. High school diploma or equivalent is requiredStrong understanding and comfort using Microsoft Office tools (Word, Excel, Outlook, PowerPoint)Existing knowledge of Applied Epic is preferredStrong customer service, organization and time management skillsStrong decision making and problem-solving skillsHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
Worksite address
columbus, OH, 43215, US
Who can apply
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