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Job description
Commercial Lines Account ManagerWe are seeking an experienced Commercial Lines Account Manager to join a growing insurance team in Florida. This position is responsible for managing a diverse portfolio of commercial accounts while providing exceptional client service, supporting producers, coordinating renewals, and maintaining strong carrier relationships. The ideal candidate is a knowledgeable, organized insurance professional who takes ownership of their accounts and can effectively manage multiple priorities while delivering a high level of service.Key ResponsibilitiesClient & Account ManagementServe as the primary day-to-day contact for assigned commercial clientsBuild and maintain strong, long-term client relationshipsRespond promptly and professionally to client questions and coverage needsAssist with certificates, endorsements, policy changes, billing questions, and other service requestsReview client exposures and assist with appropriate coverage recommendationsResolve account issues and provide proactive communication throughout the policy lifecycleRenewals & MarketingManage the renewal process from preparation through policy issuanceReview coverage, exposures, loss history, and client needsPrepare renewal applications and complete underwriting submissionsMarket accounts to appropriate carriers and wholesalersObtain and compare quotes, terms, conditions, and coverage optionsPresent renewal options and recommendations to clients and producersFollow up with carriers and underwriters to ensure timely completionNew Business SupportAssist producers with new business submissions and marketingGather underwriting information and prepare complete submission packagesIdentify appropriate markets based on carrier appetite and account needsCoordinate quoting, proposals, binding, and policy issuanceSupport producers in developing and retaining profitable client relationshipsIdentify opportunities for account rounding and cross-sellingPolicy & Account AdministrationProcess endorsements, policy changes, cancellations, audits, certificates, and other transactionsReview policies, binders, endorsements, and invoices for accuracyMaintain complete and accurate account documentation in the agency management systemFollow agency procedures, carrier requirements, and regulatory guidelinesAssist with claims-related inquiries and policy discrepancies as neededCarrier & Team RelationshipsDevelop strong relationships with carriers, wholesalers, and underwritersCommunicate effectively regarding account needs and coverage requirementsStay current on carrier appetite, underwriting guidelines, products, and market conditionsPartner closely with producers and internal teams to ensure seamless client serviceAssist with client meetings and account presentations when neededMinimum QualificationsActive Florida 2-20 General Lines insurance license required5+ years of Commercial Lines insurance experienceStrong knowledge of commercial insurance products, coverages, and policy administrationExperience managing renewals, marketing, quoting, and policy servicingStrong understanding of carrier underwriting requirements and market conditionsExperience with an agency management system; Applied EPIC preferredStrong computer, organizational, and communication skillsPreferred QualificationsExperience managing small to middle-market commercial accountsCISR, CIC, or other insurance designation preferredExperience with Florida commercial insurance marketsBachelor's degree or equivalent insurance experienceThis is an excellent opportunity for a commercial insurance professional looking to join a supportive team with opportunities for professional growth, competitive compensation, and long-term career development.If interested: Reach out to me for a confidential conversation at or email me an updated resume to qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Worksite address
destin, FL, 32541, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.