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Alera Group

Commercial Lines Account Manager

goodfellow afb, TX

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Job description

Commercial Lines Account Manager – Property & CasualtyLocation: San Angelo, TexasFounded in 2017, Alera Group is one of the nation's leading independent insurance and financial services firms. We combine the strength of a national organization with the personalized service and expertise of local teams to help clients succeed across Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, Wealth Services, and Human Capital Solutions.Why Join Alera Group?Collaborate with purpose – Work alongside colleagues who believe the best results come from strong partnerships, shared expertise, and supporting one another.Build your career – Expand your expertise through meaningful work, continuous learning, and opportunities across a growing national organization.Make an impact – Help businesses protect what matters most while delivering solutions that support their long-term success.The OpportunityAt Alera Group, our Property & Casualty team partners with businesses to identify risks, protect assets, and deliver insurance solutions that support long-term success. As a Commercial Lines Account Manager, you'll help build trusted client relationships, deliver exceptional service, and provide proactive guidance that helps clients confidently navigate an evolving risk landscape.ResponsibilitiesCoordinate expirations with producers and obtain information needed for renewal and new businessManage day-to-day client communications, providing timely responses and resolving service issuesReview policies and endorsements for accuracy in rating, coverage, and complianceMarket new and renewal business, request carrier bids, verify specifications, and negotiate pricing and coverage termsLead the renewal process, including strategy development, proposal preparation, presentation materials, and client meetingsProvide service for assigned clients, including claims assistance, policy changes, certificates, auto ID cards, and other documentationMaintain accurate client records, document interactions, and manage follow-up activities in AMS360, Applied Epic, or another agency management systemFollow agency errors and omissions guidelines while maintaining complete and orderly electronic and paper filesQualificationsActive Property & Casualty Insurance License2 to 3 years of commercial lines account management experienceStrong knowledge of commercial insurance underwriting and coveragesProficiency with Microsoft Office and agency management systemsExcellent verbal and written communication skillsDetail-oriented, self-motivated, and able to manage multiple prioritiesBenefitsMedical, dental, and vision insuranceLife and disability coverage401(k)Generous paid time offProfessional development and career growth opportunitiesAdditional InformationWork Arrangement: This position is Hybrid.Hybrid: This role follows a hybrid work arrangement, combining in-office and remote work based on business needs and manager expectations.Travel Requirements: Occasional travel may be required to support office implementations, training, and collaboration with project teams.

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goodfellow afb, TX, 76908, US

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