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Job description
Commercial Lines Account ManagerJoin our growing team as a Commercial Lines Account Manager, serving as the service contact for small business and middle market accounts. You'll manage the full policy cycle — renewal prep, remarketing, coverage analysis, and claims advocacy — while partnering closely with producers to retain and grow relationships.• Manage a book of commercial accounts (GL, Property, Auto, WC, Umbrella) with a focus on high-touch service and strong retention• Lead renewals end-to-end: marketing to carriers, negotiating terms, and presenting coverage recommendations• Identify coverage gaps and cross-sell opportunities to support account growth• Translate complex policy language into clear, actionable client guidance• Partner with producers on new business, account rounding, and retention strategies• Advocate for clients during claims, coordinating with carriers for timely outcomes• Maintain accurate documentation in agency management systems (QQ Catalyst, AMS360, etc.)What We're Looking For• 3–5 years of commercial lines experience in an independent agency, brokerage, or carrier• Active NC Property & Casualty license• Strong knowledge of commercial coverages and policy forms across multiple lines• Experience with agency management systems (QQ Catalyst, AMS360, or similar)• Clear communicator, highly organized, and able to manage a high-volume load with competing deadlines• Client-first mindset with a proactive service approachNice to Have• ACORD forms and carrier portal experience• Familiarity with E&S / non-admitted markets• Industry vertical background (contractors, hospitality, professional services, etc.)Compensation & Benefits• Base salary: $55,000–$75,000 with growth potential• Full-time | Mon–Thu in office, hybrid Fridays• Health, dental, vision, LTD & LTC insurance · 401(k) with match · PTO & paid holidays · CE support & designation reimbursement · Stable, team-oriented culture
Worksite address
huntersville, NC, 28078, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.