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Independent Insurance Agents of North Carolina

Commercial Lines Account Manager

louisburg, NC

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Job description

Commercial Lines Account ManagerLouisburg, NC We are a family owned and operated independent insurance agency looking for a licensed Commercial Lines Account Manager to service a book of commercial lines accounts. With a history of 70 years (and counting!), we are looking for a team member who wants a long-term career with our agency. Our company thrives on a family environment where we value each team member's time both inside and outside the office. We hope this relationship-oriented approach is evident to our customer base in the way we service their accounts, in the way we communicate with them regarding their insurance, and in our care and concern for their personal and business needs.Essential Job Duties and Responsibilities:Manages commercial accounts effectively on an ongoing basis. This includes:Responding to policy coverage questions and needs in a timely and professional mannerComplete servicing of accounts, including but not limited to:Issuing Certificates of Insurance and Auto ID cardsProcessing endorsements, audits, binders, and other policy documentsMaintaining current status on all account activitiesReview policies upon receiptMaintain accurate and timely account billing where applicableManaging the renewal process with clients through coverage review and remarketingMarketing new and existing business. This includes:Providing coverage analysis and risk management recommendationsCompleting applications and preparing submissions for quoteOnline quoting where availableNegotiate coverage and pricing with markets to ensure competitive coverage and costsPrepare proposals according to agency standardsCollaboration with agency producers and other Account Managers. This includes:Team approach to problem solving and account marketingWillingness to assist others in their work duties to ensure the best outcome for the agency's customersConsultative relationship with producer regarding their customers under your managementCommunicate all necessary information to producers and any other agency team members servicing the accountQualifications:5 or more years of insurance industry experience related to servicing Commercial accountsProperty and Casualty Insurance LicenseWorking knowledge of P&C accounts such as construction, manufacturing, trucking, logging, retail, restaurants, lessors risks, etc.Applied (TAM or EPIC) software experience preferredKnowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook)Excellent verbal and written communication skillsHighly organized, detail oriented, and able to multitaskStrong problem-solving abilitiesAll inquiries will be kept 100% confidential. Compensation: $40,000.00 - $65,000.00 per year

Worksite address

louisburg, NC, 27549, US

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