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Job description
Commercial Lines Account ManagerThe Commercial Lines Account Manager provides prompt, accurate and courteous service to our clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing our commercial accounts. Essential tasks include planning, designing and implementing appropriate insurance programs for clients that coincide with agency guidelines. The role also involves maintaining knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consulting, informing and educating clients about coverage, exclusions and exposures. The position requires technical support to Producers, investigation and preparation of necessary proposals and applications, submission to appropriate insureds and carriers, obtaining clients' signatures on all applications, following up to ensure timely responses. The role also includes preparing summaries of insurance schedules and proposals for account review, remarketing, contacting clients and following up in conjunction with producers, renewing policies by agency standards, consulting, informing and educating audit procedures to clients. The Commercial Lines Account Manager represents the agency in conjunction with producers in handling complaints, arbitrating disputes, or resolving grievances; facilitates a productive and amicable working relationship between clients and producers; develops and maintains a positive relationship and rapport with each insurance carrier to satisfy our clients' needs and facilitate the processing of business. The role also involves seeking referrals from client base and following through to get new accounts, providing mentoring and guidance to Customer Service Representatives.Core competencies include the ability to analyze and solve problems, attention to detail, communication skills, timely task completion, team collaboration, client focus, dependability, creative thinking, organizational skills and adaptability. Experience and education required include 5 (+) years of previous experience in commercial insurance and active General Lines or Property & Casualty License. Experience with Upstream/Midstream Oil & Gas clients is strongly preferred. Systems proficiency with Microsoft Excel, Word, PowerPoint, and Outlook is required, with applied Epic experience preferred but knowledge of similar Account Management System (AMS) is acceptable. This is an in office role in our Atlanta, GA III office. Hybrid schedule will be considered for qualified candidates. Physical requirements include the ability to lift 25 pounds, repeated use of sight to read documents and computer screens, repeated use of hearing and speech to communicate on telephone and in person, repetitive hand movements, such as keyboarding, writing, 10-key, walking, bending, sitting, reaching and stretching in all directions.Benefits & compensation include medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. Employee Wellness Program, company paid holidays, plus PTO.
Worksite address
atlanta, GA, 30342, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.