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Job description
Overview
The Commercial LOA will play a critical role in the commercial lending process by collaborating with Commercial Relationship Managers (CRM) to support new and existing customers. The Commercial LOA will also collaborate with Commercial Loan Closers in facilitating a credit through the commercial process.
What You'll Do
Provide sales and administrative assistance to Commercial Relationship Managers (CRM) and other partners
Support new and renewed loan production by collecting, ordering, and tracking information required for accurate risk assessment and underwriting: UCC searches
Appraisals
Environmental assessments
Know Your Customer
Survey
Leases
Organizational Documents
Applicable insurance; hazard, flood, builder's risk
Beneficial Ownership
OFAC
Assist with preparation of written communication on behalf of the CRM to include commitment letters, term sheets, thank you notes, etc.
Complete the Credit Lens Loan Worksheet, confirming agreement with final approval documents, to engage the Commercial Loan Closer
Assist CRM by monitoring reporting and identifying where action needs to be taken, including but not limited to: Maturities
Auto-Renew Letter of Credit
Insurance
Real Estate taxes
Provide outstanding service and respond to requests from internal and external customers
Collect customer financial statements, as required by the loan agreement, in a timely manner and load to Credit Lens
Collaborate with CRM, Commercial Loan Closer, Underwriter, Doc Prep and/or outside counsel on loan closings; collect executed documents from CRM and submit
Submit customer maintenance requests to Loan Operations for completion
Transfer and assign notes
Facilitate ongoing disbursement requests including coordination with Construction Administration
Complete assigned Post-Close tasks in Credit Lens
Manage WIP files
Resolve critical and material exceptions as assigned
Participate in all required compliance training, as well as internal and external training programs, online training, meetings, or other education events as assigned by Loan Ops and Bank leadership.
Adhere to Corporate policies and procedures as prescribed.
Exemplify behaviors in alignment with the bank's vision, mission, and culture; exhibit professionalism at all times.
Provide world-class service to internal and external customers with a sense of urgency and positive attitude.
Take ownership of other duties as assigned.
Requirements For Success High School Diploma or equivalent
2+ years of credit or customer service experience in the financial services industry
Commercial loan experience preferred
Strong interpersonal, verbal, and written communication skills
Excellent telephone and customer service skills
Proficient in MS Office Suite, including Outlook, Word, and Excel
Working knowledge of federal and state banking regulations
Excellent customer service skills
Attention to detail
Strong problem solving and critical thinking skills without direct guidance
Demonstrate strong organization and time management skills and the ability to balance competing priorities to meet multiple deadlines.
Conditions of Employment
Must be able to pass a criminal background & credit check.
FLSA Status
Non-Exempt
SUPERVISORY RESPONSIBILITY
NA
WORK ENVIRONMENT
Varies; will be located in local commercial banking offices
POSITION TYPE
This is a full-time position that requires schedule flexibility to work evenings and weekends as needed.
TRAVEL
This position requires up to 10% travel.
OTHER
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range
USD $38,769.00 - USD $57,876.00 /Yr.
Worksite address
columbia, SC, 29228, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.