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Job description
FLSA Classification: Exempt
Status: Full-time
Hours: Generally, Monday through Friday; occasional evenings or weekends based on customer and community needs
Job Summary:
The Commercial Loan Officer develops and manages business banking relationships throughout Stark County, serving as a trusted financial advisor to local businesses. This role identifies customer needs, structures tailored lending solutions, manages a commercial loan portfolio, and contributes to the continued growth and success of First Federal Community Bank.
This is a unique opportunity to help establish and expand First Federal's presence in the Massillon market. The successful candidate will play a key role in building relationships, developing new business opportunities, and strengthening First Federal's reputation as a community-focused financial partner throughout Stark County.
The ideal candidate combines strong credit and financial analysis skills with a passion for relationship banking, business development, and community involvement. As a trusted advisor, the Commercial Loan Officer helps business owners achieve their goals through personalized financial solutions, proactive relationship management, and responsive service. Through collaboration, local decision-making, and visible engagement within the Massillon and Stark County business community, this individual will create value for customers while advancing First Federal's commitment to Invest in Our Community.
Core Competencies
Results-Oriented
Effective Communicator and Active Listener
Self-Motivated
Relationship Builder
Community-Minded
Customer Advocate
Specific Responsibilities
Develops relationships with prospective business customers through outreach efforts and referral partnerships with CPAs, attorneys, insurance agents, and other professional partners
Builds, retains, and expands strong, long-term relationships with First Federal business customers through exceptional service and proactive relationship management
Analyzes applicants' overall creditworthiness, financial condition, and ability to repay.
Negotiates credit terms, including costs, repayment methods, collateral requirements, and interest-rate structures, in accordance with First Federal policies and procedures
Evaluates commercial loan requests and presents recommendations to the appropriate loan committees and/or Board of Directors
Actively manages a commercial loan portfolio, including ongoing customer contact, annual reviews, portfolio monitoring, and collection activities as needed.
Identifies opportunities to connect customers with additional bank products and services based on their needs
Collaborates with Financial Center Managers and Cash Management Advisors on joint customer and prospect calls
Serves as a key ambassador for First Federal in the Massillon market, helping establish and grow the Bank's presence through business development, relationship building, community engagement, and professional networking
Develops and executes strategies to generate new business opportunities and expand First Federal's commercial banking footprint throughout Stark County
Maintains a visible presence in the Massillon and Stark County market by participating in community events, service activities, business organizations, and networking opportunities that strengthen relationships, increase brand awareness, and support growth
Represents First Federal's commitment to Invest in Our Community through active involvement in organizations and initiatives that support local businesses and communities
Performs other duties as assigned by management
Qualifications
Bachelor’s degree in finance, accounting, business, or a related field, or an equivalent combination of education and banking experience
Three or more years of experience in commercial lending, credit analysis, business banking, or a related field preferred
Strong knowledge of lending services and the ability to analyze financial information
Strong relationship-management, communication, negotiation, and business-development skills
Strong knowledge of and established relationships within the Massillon and Stark County business community preferred
Detail-oriented with strong organizational skills
Proficiency with Microsoft Office and relevant banking or financial-analysis systems
Willingness to meet customer needs outside traditional business hours, including occasional evenings and weekends
Why Choose First Federal Community Bank?
Make an Impact: Join our growing Massillon team and play an important role in expanding First Federal's presence in Stark County while helping shape long-term customer and community relationships
Local Decision Making: Work for a community bank where decisions are made locally and relationships matter
Community Focus: Be part of an organization committed to Invest in Our Community through local partnerships, volunteerism, and meaningful community involvement
Professional Growth: Benefit from a dedicated training department at our Dover headquarters, along with on-the-job learning, development opportunities, and career advancement potential.
Work-Life Balance: Enjoy a primarily Monday-through-Friday schedule, with occasional availability outside normal business hours to support customers and community events.
Paid Holidays: Receive up to 11 paid holidays each year to enjoy time with family and friends.
Paid Time Off: Generous paid time off is available after 90 days of employment. Employees also receive paid volunteer time to support nonprofit organizations that are important to them.
Comprehensive Benefits: Medical, dental, and vision insurance; employer HSA contributions; 401(k) with employer match and Safe Harbor contributions; group life and disability insurance; and an Employee Assistance Program with access to mental health resources.*
Great Place to Work Perks: Birthday and milestone recognition, an annual wellness fair, and access to the on-site fitness center in North Dover.
*Plan and benefit eligibility requirements apply. First Federal Community Bank is an Equal Opportunity Employer
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Worksite address
massillon, OH, 44647, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.