Job description
Commercial Operations Specialist - Remote
The Commercial Operations Specialist plays a key role in owning and driving organization, execution, and visibility across a growing commercial organization. This position serves as an operational leader for customer initiatives, partnering closely with sales leadership and cross functional teams to ensure promotional activity, pricing, documentation, and customer requirements are executed accurately and on time.
Commercial and Sales Operations
Own and maintain customer pricing books and commercial documentation across assigned accounts
Lead promotional setup and execution across customer systems and internal platforms
Own the integrity of customer portals, item submissions, forms, and required documentation by identifying discrepancies and resolving issues proactively
Monitor customer‑specific requirements, submission timelines, and driving timely resolution of follow‑up items
Serve as a primary point of coordination for retailer and broker communication related to operational and commercial execution needs
Own setup coordination and documentation for private label and co‑manufacturing opportunities
Develop and maintain promotional calendars, trackers, and supporting sales documentation
Identify opportunities to improve and scale commercial processes as the organization grows
Project Management and Organization
Manage timelines and cross‑functional follow‑up for customer initiatives, launches, and commercial projects
Drive accountability for open items and ensure timely completion across sales, marketing, supply chain, finance, quality, and operations
Establish and maintain highly organized records and documentation to improve visibility and eliminate last‑minute execution challenges
Contribute to a more proactive, well‑prepared commercial organization through strong ownership, communication, and follow‑through
Analytics and Reporting
Collect, organize, and analyze customer, promotional, and syndicated data to support sales efforts
Identify trends, insights, and selling opportunities through data analysis
Build, maintain, and enhance Excel‑based reports, trackers, and comparative sales analyses that improve visibility into performance and execution
Support customer‑facing selling stories and business reviews with clear, actionable insights
Presentation and Commercial Support
Own the development and organization of sales presentations and customer decks ensuring content is accurate and relevant
Create presentation frameworks, data sections, charts, and supporting materials that enable effective selling conversations
Partner with sales and marketing leadership to ensure materials are accurate, aligned, and customer ready
Support internal sales meetings, planning sessions, and key commercial initiatives through strong preparation, analysis and coordination
Required Qualifications
Bachelor’s Degree preferred
Three or more years of experience in CPG sales support, sales operations, commercial operations, category support, or a related field
Strong analytical, organizational and project management skills with exceptional attention to detail
Advanced proficiency in Microsoft Excel and PowerPoint, with the ability to build reports, analyze data, and present findings clearly
Ability to manage multiple priorities and deadlines in a fast‑paced environment
Strong communication, follow‑up, and execution skills
Self‑starter mindset with a demonstrated ability to identify issues and drive solutions independently
Experience working with retailer portals, customer systems, and commercial documentation
Ability to work effectively across functions and with external partners
Preferred Qualifications
Experience in food, beverage, frozen, or consumer packaged goods
Experience supporting private label or co‑manufacturing business
Familiarity with syndicated data platforms such as Circana, Nielsen, or SPINS
Experience with promotional management, trade planning, or TPM systems
Broker management or retailer support experience
Experience building customer presentations and business review materials
Who We Are
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
Armstrong is an Equal Opportunity Employer.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.