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Job description
Job DescriptionJob Description
TeamCraft Roofing is an independent family-owned and operated business, incorporated in 1996 . Since then, we have expanded to 28+ locations in 13 states across the South, Mid-Atlantic, Northeast, and Midwest regions.
As a growing company, our goal is to hire, retain, and reward exceptional employees and promote from within. In addition to great pay and bonuses, we offer one of the best benefits packages in the industry.
We are a safety-first company that supports commercial re-roofing, roof repairs, and emergency leak response to all types of customers, including retail, complex industrial, educational, and governmental.
Our four core values are Safety , Honesty , Teamwork , and Quality and we expect our employees to uphold these values. For all new hires, we run background checks, drug tests, and MVRs before extending an offer.
Pay: $90k - $125k, based on experience and demonstrated skills
Summary
Responsible for providing leadership and developing the career of our field employees and the promotion of our core values: honesty, safety, quality, and teamwork. The Service Manager leads the local branch operation, is responsible for selling work, strives to grow operations, and maintains a positive customer base and experience. The Service Manager is also responsible for general construction management duties estimation, project management of service jobs, scheduling, paperwork, and communication and manages every one of their jobs from receipt of the purchase order through final completion and billing.
Teamcraft Service Managers should strive to adhere to all OSHA and Teamcraft Safety Demands and Expectations.
Teamcraft Service Managers need to provide to their employees all of the necessary safety items and direction to complete their daily tasks safely and responsibly.
Mission and Key Performance Targets
Lead the local operation with a target minimum of 10 roof techs
Maintain a disciplined approach to safety:
Specifically address a safety plan on all jobsites in advance of job start
Incorporate a safety inspection whenever conducting jobsite visits
Meet financial metrics target a minimum 20% net income
Meet quality control (QC) standards as set by the Company
Establish career paths with all branch employees, to be reviewed quarterly
Refrain from any side work unless specifically approved in advance by the Service Director
Maintain a legal, drug-free workplace
Requirements
Essential Duties and Responsibilities include the following (other duties may be assigned):
Comply with all Company Roofing Safety Policies
Evaluating multiple types of both low slope and steep slope roofing
Diagnosing problems on roofs and providing solutions to the problems
Manage customer relations and build/maintain a positive customer base
Build a customer base and actively sell work
Hire and train employees; conduct employee evaluations
Reading drawings and specifications
Estimating work
Perform job cost analysis
Work outdoors in all types of weather
Climb stairways and ladders; work on potentially unsafe or hazardous roofs and structures
Work with hazardous materials including solvents, bottled gas, asphalt products and pitch
Maintain dispatch board in the Companys field management system (e.g., Centerpoint/FCS) and ensure work orders are closed within 30 days of dispatch
Comply with all weekly reporting requirements
Approximately 60% statewide travel is required
Detailed Scope of Work
Weekly Meetings with Your Team
Scrub timesheets and submit via email
Conduct Toolbox Talks and submit via email
Review information daily/weekly with your crew
Field Management System
Review and correct work orders (add photos, materials, written descriptions)
Complete Daily Reports for all 500-series jobs
Complete inspections, both from phone and laptop
Set up properties/outlines (excluding billing notes)
Estimates/Proposals
Compose a through Scope of Work for estimating
Complete accurate estimates
Prepare a written Proposal/Master Service Agreement (MSA)
Complete Change Orders with an update Scope of Work and Estimate/Proposal
Email & Communication
Construct clear, professional emails with appropriate attachments
Remain vigilant and responsive to all emails, texts, and calls- timely response is required
Job Management (Start to Finish)
Set up jobs immediately upon receipt of a Purchase Order
Build a complete job schedule
Order materials
Confirm labor assignments
Arrange accommodations and equipment for jobs as needed
Track job progress via Manning Reports-in-progress billing (in Acumatica)
Weekly Deliverables
Timekeeping completed each morning by 10:00AM EST
Toolbox Talks submitted each week
Red/Green Report, or Wednesday Job Calls Report, submitted Wednesday mornings
Weekend On-Call/ Weekly Activities Link submitted by 9:00AM EST every Friday
Attend the weekly Jobs conference call on Wednesday afternoon at 2:30PM EST, prepared to discuss job status, timing, and invoicing
Material Transfer Orders (MTOs)
Complete, deliver and maintain accurate Material Transfer Orders
PIN Notices & Warranty Documents
Complete Pre-Installation Notices (PINs) for all warranty jobs
Maintain working knowledge of the types of warranties proposed to clients
Company Credit Cards & Reporting
Maintain and organize company credit card receipts
Complete monthly bank/credit card reports for your office before the 10th of each month
Vehicle & Site Inspections
Complete company vehicle inspections on every service vehicle before the 10th of each month
Visit jobsites weekly to evaluate safety, quality and efficiency
Hiring & Office Growth
Interview and hire new roofers; complete new hire orientations
Meet with local clients and vendors to grow the office
Complete take-offs to generate additional work
Listen to and engage customers; identify their needs and propose solutions
Develop job site plans covering safety, loading/unloading the roof, dumpster placement, etc.
Supervisory Responsibilities: Manage a call center, manage a crew of individuals that consist of roofers, foreman and helpers/laborers, as well as any duties associated with maintaining business to the company standards.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
High School Diploma or GED plus five years in a commercial roofing environment.
Considerable knowledge of various commercial roofing systems, materials, and installation methods.
Good knowledge of state and local building codes including Uniform Building Code, and electrical and plumbing codes.
Some knowledge of construction site development; commercial construction, demolition, and remodel procedures.
Experience determining roof types and estimating materials, hours, and replacement costs for commercial roofing projects
Experience determining roof types and estimating materials, hours, and replacement costs for commercial roofing projects
Experience directing large-scale commercial roofing projects and interpreting roofing plans, specifications and standards
Experience determining roofing product acceptability and developing warranties
Experience developing and monitoring construction and contract documents
Valid driver's license.
Ability to read, analyze, and interpret, in English- safety rules, operating and maintenance instructions, and procedure manuals- and to write routine reports and correspondence
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to compute rate and ratio.
Strong communication skills; must be comfortable fielding questions daily from clients, employees, and company leadership
Working knowledge of how roofing systems function and go together
Strong organizational skills, including an effective personal filing/storage system
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in mathematical or diagram form and deal with abstract and/or concrete variables.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
Health and Safety Responsibilities
Adhere to all safety rules and procedures. Bring unsafe acts and conditions to the attention of the manager. Correct hazards and unsafe conditions. Train other associates in safe work practices. Investigate accidents, near-accidents, and potential hazards. Actively participates in housekeeping activities and in the safety and health program.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of personal protective equipment.
Ability to frequently lift and carry between 15 and 50 pounds.
Ability to twist, reach, bend, stoop, and squat occasionally.
Also be able to be on your feet, to load trailers and the movement to and from the trailer and the staging area of our equipment and material.
Must be able to tilt material or equipment, stack material as needed, and roll on hand truck to a designated area and place on floor, ground, or in trailer without harm to themselves or material or equipment.
Must be able to lift material and equipment above a persons head to stack.
Must be physically able to mount and dismount our lifts, trucks, or tractors numerous times throughout the day.
This includes but is not limited to dismounting and remounting continuously to stack, mark, label and make ready to carry with the lift or hand trucks.
Ability to push or pull up to 150 pounds, such as a loaded wheel barrel.
Ability to work on and climb ladders up to 40 feet tall or scaffolding.
Ability to keep or regain body balance or stay upright when in an unstable position.
Ability to use a tar pot, torch, wheel barrel, spud bar, shovel, rake, broom, and tar mops on a daily basis.
Ability to work in a working environment that is loud and noisy.
Ability to work in an environment with fumes, dust, dirt, smoke, gases, grease and oils and solvents.
Ability to be aware of surrounding area due to working at high levels and with hot products.
Manual dexterity to complete projects in a craftsman fashion.
Knowledge of and ability to follow safety practices and procedures used in working on ladders and roofs.
Ability to work outside in all weather conditions year round with exposure to excessive heat and cold.
Benefits
A qualified candidate will be offered a competitive base salary along with the benefits listed below:
A structured bonus salary plan after a 90-day performance evaluation.
Health Insurance (Medical, Vision, Dental)
Company vehicle and gas card
Company Laptop and smartphone
Paid vacation, sick leave, and holidays
401k
Optional life insurance
Salary: $90k-$125k, Negotiable with the hiring manager.
All offers will be made on a 90-day trial basis. After 90 days of work, there will be a performance evaluation to determine whether or not you are a good fit for the position.
Support and Resources:
Interactive web-based training.
Various training opportunities to advance your career.
Open access to estimating department.
The full-time safety department will help monitor safety and provide necessary training.
An Equal Opportunity/Affirmative Action Employer
E-Verify Company
Veterans Encouraged
Worksite address
north charleston, SC, 29405, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.