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Job description
Job Openings Commercial / Sales Growth Operations Manager (global / remote)
About the job Commercial / Sales Growth Operations Manager (global / remote)
Commercial / Sales Growth Operations Manager Web3 / Blockchain / Tech (remote)
COMPANY AND ROLE OVERVIEW
This commercially savvy organisation provides world–class infrastructure and dramatically optimises web3/blockchain development tools and services.
Following recent USD15m+ Series A funding, they are now looking at international growth to become a one‑stop solution provider for the High‑Speed Blockchain Era. This full‑time, Commercial Sales Growth Operations Manager is crucial to that growth.
Whilst this role is fully remote, candidates located in the UAE or Southeast Asia are highly preferred due to local time zones.
You will drive the establishment of the business as the leading infrastructure provider of choice for crypto developers and projects of all sizes and growth stages. As a client‑facing Operations Manager, you will be responsible for driving the experience of products and services globally, while owning the client onboarding experience including prospecting and engaging with the leading developers and companies in the space.
KEY DUTIES
Develop clear return‑on‑investment driven frameworks and processes to identify and prioritise opportunities across customers' feedback and developer communities, to enable growth, improving acquisition, and funnel conversion
Track, analyse, and find ways to improve campaigns/events and the sales process
Partner cross‑functionally with other teams, BDs, Marketing, Tech to execute on those growth opportunities
Work with support and communicate with customers both pre and post‑sales
Continuously optimise the operational process to ensure that customer queries and engagement (related with product integration, legal and compliance, finance, and more) are attended and followed up promptly
Provide customer feedback to the product and engineering teams and inform product development
Respond to and communicate swiftly with customers
Coaching and onboarding of new operations members
SUITABLE APPLICANTS WILL HAVE
2 years+ experience in Growth or Operations roles, preferably at top B2C startups or Management Consulting firms
Understanding of the Crypto/Blockchain, Web3 knowledge; worked in a tech company is a plus
Solid analytical, problem‑solving, and communication skills
Track record of solving complex problems, data‑driven process optimisation, and building scalable processes
CRM experience including the configuration, development of dashboards and reports, and use this tool to identify new growth opportunities
Demonstrated track record of working with cross‑functional stakeholders
Ideally based in the UAE or Southeast Asia
NEXT STAGE
Axiom is working with the Board who is actively interviewing for this key, business‑critical role so please forward your resume to
#J-18808-Ljbffr
Worksite address
oregon, WI, 53575, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.