About this opportunity
Isg lists this Commissioned Sales Agent opportunity in boca raton, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Inside Sales Representative Inbound Telecommunications
Build on your customer service or sales experience. Are you an experienced sales professional, customer service representative, call center representative, account representative, retail sales associate, or customer relations professional looking for an opportunity where your communication skills can directly impact your income? Join ISG, an established tech-enabled sales and marketing firm partnering with leading telecommunications providers, including AT&T. This is a 100% inbound sales position no cold calling and no door-to-door sales. Customers are already contacting us, and your job is to understand their needs, recommend the right solutions, and turn customer conversations into sales. We're looking for people who already understand how to build rapport, handle customer interactions, identify needs, overcome objections, and confidently recommend products or services.
As an Inside Sales Representative, you will:
Handle inbound and transferred customer calls
Build rapport and establish trust with customers
Ask questions to understand customer needs and identify opportunities
Recommend customized solutions for internet, wireless, TV, and related telecommunications services
Upsell and cross-sell products, services, and promotions
Respond confidently to customer questions and objections
Process orders accurately using multiple computer systems
Maintain a high level of customer service throughout the sales process
Meet individual and team sales, quality, and performance goals
Follow company policies, compliance requirements, and quality standards
We're particularly interested in candidates with prior experience in sales, customer service, customer relations, call centers, retail, hospitality, account management, or other customer-facing roles preferred and not required. Successful candidates typically have:
1+ year of customer service, sales, call center, retail, hospitality, or customer-facing experience preferred
A proven ability to communicate professionally with customers
Confidence speaking with customers by phone
Strong listening and problem-solving skills
The ability to identify customer needs and recommend appropriate solutions
Must be able to easily read a sales script and enter customer information accurately
Comfort handling objections and asking for the sale
Intermediate computer skills and the ability to learn multiple systems
A strong work ethic and goal-oriented mindset
Ability to work onsite in Boca Raton, FL
High School Diploma or higher
Must be 18+ and authorized to work in the U.S.
Telecommunications, AT&T, wireless, cable, internet, call center, or previous sales experience is a plus. This position is best suited for candidates who have previous experience working directly with customers and are ready to take the next step into an inbound sales environment.
Paid Training & Development You don't need previous telecommunications experience to succeed. We provide structured training to help experienced customer-facing professionals learn our products, systems, and sales process.
Weeks 12: Instructor-led classroom training, MondayFriday, 9 AM5 PM
Weeks 34: Hands-on systems training in a computer lab, MondayFriday, 9 AM5 PM
Ongoing: Coaching, mentorship, performance feedback, and sales development. After training, the permanent schedule is 9AM5PM or 8AM-4PM, with one weekend day and one weekday off on a split, non-consecutive schedule. Shift assignments are based on experience and operational needs and may be subject to change at the company's discretion.
Compensation & Earning Potential
$17/hour guaranteed during the first 8 weeks of paid training
$15/hour base OR uncapped commission, whichever is higher
Average earnings: $20+/hour
Top performers: $75K+ annually
Weekly pay
Performance bonuses
Sales contests and spiffs
Uncapped earning potential
Your ability to build customer relationships, identify opportunities, and close sales directly impacts your earning potential.
Why Join ISG?
100% inbound sales no cold calling
Paid training from day one
Use your existing customer service and sales skills in a commission-based environment
Clear advancement opportunities into leadership
Coaching and professional development
High-energy, team-oriented workplace
Modern office with onsite cafeteria
Free parking
Tri-Rail shuttle access via Yamato Road
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account (HSA)
Life Insurance
Paid Time Off (PTO)
Employee Assistance Program
Employee Discounts
Referral Bonuses
Leadership Development Programs
Work Location: In Person Boca Raton, FL Company: ISG Equal Opportunity Employer (EOE)
Ready for your next sales opportunity? If you have experience working with customers and you're ready to turn your communication and relationship-building skills into sales and uncapped earning potential, we'd like to hear from you.
Apply today!
Worksite address
boca raton, FL, 33487, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.