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Benefis Health System

Communications Operator, Switchboard/Answering Service (Full Time)

malmstrom afb, MT

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About this opportunity

Benefis Health System lists this Communications Operator, Switchboard/Answering Service (Full Time) opportunity in malmstrom afb, Montana. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Benefis Health SystemBenefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!Operates a computerized switchboard to process incoming calls, screens and extends calls to appropriate department, personnel, or location, including long distance and conference calls as needed. Monitors and dispatches appropriate level of response to ensure patient and employee safety when necessary for emergent situations. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures.Education/License/Experience Requirements:High School diploma or equivalentSix months experience in customer service preferredSix months experience as an office and a call center environment preferredKnowledge of medical terminology preferredExemption WageNon-ExemptStarting Wage$17.86/hourlyActual offered wage is based on applicable experience

Worksite address

malmstrom afb, MT, 59402, US

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