About this opportunity
Medstar Health lists this Communications Operator opportunity in washington, District of Columbia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Hospital Switchboard OperatorOperates hospital switchboard provides visitors and callers appropriate routine information and providing telephone communication service regarding the hospital and its patients. Serves customers efficiently and follows customer service guidelines and principles. These functions are performed in accordance with all applicable laws and regulations and MedStar Georgetown University Hospital's philosophy policies procedures and standards.Primary Duties and ResponsibilitiesAnswers queries and inquiries and processes and directs incoming and outgoing calls.Sends regular emergency conference visiting hours ending and information desk closing pages via intercom and beeper.Uses terminals to obtain patient and doctor information in accordance with department standards.Keeps records of house staff signing in and out time of return and coverage during absence for proper pager coverage. Places wakeup calls to doctors and maintains sign-out sheets. Makes up schedules for on-call doctors by month and keeps them current in accordance with department standards. Keeps records and schedules of doctors and other personnel on duty each evening and for the month.Keeps patient-related information up to date with current admissions discharges and transfers.Files telephone sheets on patients when they are admitted and removes same sheets on date of discharge.Minimal QualificationsHigh School Diploma or GED requiredExperienceApproximately six months switchboard and/or receptionist related duties requiredKnowledge Skills and AbilitiesVerbal and written communication typing.Strong customer services skills.This position has a hiring range of USD $18.40 - USD $29.74 /Hr.
Worksite address
washington, DC, 20001, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.