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Elwood Staffing Services, Inc.

Communications Specialist

cheyenne, WY

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About this opportunity

Elwood Staffing Services, Inc. lists this Communications Specialist opportunity in cheyenne, Wyoming. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Communications SpecialistWe are seeking a highly organized and customer-focused individual to join our team as a Temporary Communications Specialist. This dynamic role requires a blend of exceptional customer service, efficient data entry, and the ability to manage multiple priorities in a fast-paced environment. As a Communications Specialist, you will be the first point of contact for callers and clients, providing essential support and representing our services with professionalism and a problem-solving approach. This position combines elements of a Customer Service Representative, Data Entry Clerk, and Dispatcher, focusing on real-time decision-making and precise communication.What's in it for you?Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:Medical/Vision/Dental/Rx plansHoliday PayTeladoc (online care)Referral Bonus IncentiveWeekly Pay401kAnd More!Communications Specialist Details:Temp-to-Hire position$ 20.00 / hourFull Time work availableFirst Shift (Monday through Friday)Deliver exceptional customer service to all callers and clients, ensuring a positive and supportive experienceLeverage sales experience to identify customer needs, provide solutions, and promote relevant servicesAccurately and efficiently enter data, maintaining a minimum typing speed of 40 Words Per Minute (WPM)Effectively multitask by navigating and utilizing multiple screens, tabs, and software systems simultaneouslyManage a high volume of inbound calls with professional phone etiquette, prioritizing and addressing multiple calls as neededMaintain composure and effectiveness in high-stress situations, providing calm and clear communicationMake quick, informed decisions in real-time to resolve issues and support client needsCommunications Specialist Qualifications:Proven proficiency with a minimum typing speed of 40 WPMDemonstrated strong customer service and communication skills, both verbal and writtenPrevious experience in a sales or customer-facing roleAbility to effectively multitask and prioritize in a fast-paced, dynamic environmentStrong decision-making capabilitiesMust successfully pass a DCI background checkAbility to occasionally lift up to 25 poundsApplicant may be subject to a background checkPre-employment drug screen is required as a condition of employment*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

Worksite address

cheyenne, WY, 82001, US

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