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GMH Communities

Community Assistant

austin, TX

Check who can apply and the requirements below before continuing.

About this opportunity

GMH Communities lists this Community Assistant opportunity in austin, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Community/Leasing Assistant

The Community/Leasing Assistant reports to the Leasing Manager and serves as one of the primary contacts for residents on a daily basis as well as prospective residents looking to engage in a new lease. The Community/Leasing Assistant's primary responsibilities include all elements related to community development and success, including but not limited to: communication to residents and prospective residents, handling walk in traffic, answering phones and emails, logging packages, touring, generating lease documents, signing and closing leases, and after-hours on-call rotation. In addition, the Community/Leasing Assistant will assist the Leasing Manager in coordinating resident activities, leasing activities, assist with turn and move-in, and maintain excellent resident relations through outstanding customer service. The Community/Leasing Assistant is also responsible for complying with all state, federal and/or local laws relating to Fair Housing. This is a part-time position.

Responsibilities:

Maintain positive resident relations through outstanding service

Participate in the daily operations of the property

Process leases and accompanying paperwork

Displaying high levels of service through email responses, social media outreach and phone communications

Assist with leasing events and activities

Participate in resident retention events and activities

Actively participate in the GMHgo initiative

Participate in after-hours on-call rotation

Thorough knowledge of office applications and company policies

Characteristics and Qualifications:

Customer service experience

Outgoing, kind and generous personality, & an enthusiasm for service

Active knowledge of online Social Media and social presence avenues

Strong organizational and administrative abilities as well as, excellent communication and people skills

A passion to serve residents, parents, vendors, and colleagues

GMH Communities is an Equal Opportunity Employer

Worksite address

austin, TX, 78716, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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